Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances Reviews | Read Customer Reviews of cupidfragrances.com

Cupid Fragrances reviews

1,225 approved reviews, newest moderated first

Doug G.
Jan 18, 2024
I ordered this product back in late december.
I ordered this product back in late December early January. I have received no product as of yet. When I try to do the tracking it shows that the site is down. I am beginning to think that I have been scammed. My order number was 168266 Doug Goad
Response from Cupid FragrancesJan 20, 2024
Dear Doug, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team Kind regards, Cupids’ Customer Support Team
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Tim
Jan 18, 2024
Order #171226
It's starting as a 1 I've emailed them 3 times and have yet to get a response. Reading over these reviews makes me feel somewhat better knowing it just takes month or months to receive it. Was starting to think I was scammed hopefully it gets her in the next couple weeks and I can give a better review.
Response from Cupid FragrancesJan 20, 2024
Hello Tim, I sincerely apologize for the delay in responding to your emails and the extended wait time for your order. Your satisfaction is important to us, and I understand your concerns. We appreciate your patience during this time, and I want to assure you that we are actively working to resolve any delays in communication and shipment. I understand the frustration, and we are committed to ensuring that your order reaches you as soon as possible. If you could provide me with your order details, including the order number, I will personally look into your case and provide you with an update. Thank you for your understanding, and we value your patience and feedback as we work towards improving our services. The Cupids Team
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Aj
Jan 18, 2024
It sucks
It sucks ! Knowbody didn’t even notice smell at all ! I would like to have my money back !!
Response from Cupid FragrancesJan 18, 2024
Hello AJ, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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James G.
Jan 17, 2024
Order#164977 the slowest shipping in…
Order#164977 the slowest shipping in existence get ready to wait
Response from Cupid FragrancesJan 18, 2024
Hello James, We hope this message finds you well. We sincerely apologize for any inconvenience caused by the delayed shipping of your order. Your satisfaction is our top priority, and we understand the importance of timely deliveries. To keep you informed about the status of your order, we have sent you an email containing the latest updates. Please take a moment to check your inbox, including your spam or promotions folder, for this communication. If you have not received the email or if there are any further concerns, please don't hesitate to reach out to our customer support team at [customer support email or phone number]. We are here to assist you and ensure that your order reaches you in a timely manner. Once again, we apologize for any inconvenience this delay may have caused. We appreciate your understanding and patience as we work to resolve this matter. Thank you for choosing Cupids. We value your business. The Cupids Team
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Craig F.
Jan 17, 2024
I ordered this product over a week ago…
I ordered this product over a week ago and it still says it has not shipped I have reached out to the support email looking for an update. But no response yet. I would just like an update or a response back.
Response from Cupid FragrancesJan 18, 2024
Hello Craig, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. Our support team has already reached out to you via email from [email protected], as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team
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Yasmin A.
Jan 17, 2024
DO NOT PURCHASE FROM THEM
Don't order from this website. Takes forever to get item then if you want a return YOU have to pay for the delivery charge AND they take up to 20% restocking fee. Stick with amazon, this is a worthless company.
Response from Cupid FragrancesJan 18, 2024
Hello Yasmin, I am truly sorry to hear about the challenges you faced with your recent order. Your feedback is important to us, and we sincerely apologize for any inconvenience caused. We understand the frustration regarding the delivery time and return process. We are committed to addressing these issues and making improvements to enhance the overall customer experience. We would like to investigate your specific case further and address your concerns directly. Could you please provide us with your order details or contact our customer support team at [email protected]? We want to ensure that we can resolve this matter to your satisfaction. Once again, we apologize for any inconvenience, and we appreciate your feedback as it helps us identify areas for improvement. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right. The Cupids Team
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Bodey
Jan 17, 2024
Never received the bundle I was taken…
Never received the bundle I was taken for about 180 dollars. I tried contacting customer service to no avail. I sent many many messages emails and nothing. I got burned
Response from Cupid FragrancesJan 18, 2024
Hello Bodey, We just wanted to follow up and let you know that we previously sent you an email from [email protected], as we’d really love the opportunity to help and address your concerns. We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you. Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right. Kind regards, Cupids’ Customer Support Team
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lester S.
Jan 17, 2024
THE PRODUCT IS AMAZING
THE PRODUCT IS AMAZING, EVERYDAY THAT I HAVE IT ON, AT LEAST 2 PEOPLE A DAY (MALE AND FEMALE) TELL ME HOW GOOD I SMELL. EASY TO ORDER AND THE CUSTOMER SERVICE WAS GOOD. IM A CUSTOMER FOR LIFE..
Response from Cupid FragrancesJan 18, 2024
Hello Lester, We are absolutely thrilled to receive your positive feedback, and we sincerely appreciate you taking the time to share your experience with our product. It brings us immense joy to know that you're enjoying the fragrance, and we're delighted to hear about the compliments you've been receiving. Our team works hard to ensure a seamless ordering process and top-notch customer service, and your kind words serve as great encouragement. We're honored to have you as a valued customer, and we look forward to continuing to meet and exceed your expectations in the future. Should you ever have any questions or if there's anything we can assist you with, please feel free to reach out. Your satisfaction is our priority, and we're here to make your experience with us exceptional. Thank you once again for choosing Cupids. We are grateful for your support, and we are excited to have you as a customer for life! The Cupids Team
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