Cub CadetReviews of cubcadet.com

Started problems shortly after purchase . Other reliability issues to the extent while little used would wish never have bought it. Very difficult to get support/ repairs.

It’s been 8 days with open order on part from cub cadet. Can’t get agent through chat or phone. They suck. Made complaint to BBB. Answer your damn phones.

Six years old , it managed ok until the warranty ran out ,Now Ive spent hundreds of pounds on replacing the control panel twice now on my third one . spent nearly as much on repair as it was to buy new . My advice .DONT BUY !! Im looking for and old Wheel Horse , it has NO ELECTRONICS

DONT BUY bought a rider mower after 2 hours it made an awful noise shut it off waited tried to start again and it wouldn't move. Well it ended up in the repair shop it's been 3 weeks waiting for a new transmission. Thats right a brand new mower and it needs a new transmission. This was bought for a Christmas present for my husband. It's now spring and grass is growing like crazy and no mower. He's 74 years old had 2 strokes and he's out there trying to use a push mower on over an acres of lawn. I tried calling cub cadet to ask when will the repair people get the transmission. I was on hold 33 minutes hung up called again and again and I've been on hold for so long each time. Maybe they're busy with other customers who bought cub cadet and wish they didn't. If they don't want to send a new transmission then give us a new mower before my husband has another stroke ( he's had 2 already). Wish I would have listened to people when they said stay clear if cub cadet they've gone downhill and equipment is not reliable. Well been on hold while writing this review and it's now 27 minutes andc56 seconds and still on hold again. Just listen to the reviews and if your smart you won't buy a cub cadet or for that matter anything they make.

Mower worked great for 175 hours then the deck completely broke, have been looking For a replacement for two years, finally got the truth out of a dealer, which is they don’t make replacement decks in hopes that you buy a whole new lawnmower. What a scam. DO NOT BUY!

I developed a problem with Cub early on. Before my first payment actually. Trying to resolve it further lowered my satisfaction with the card. It was difficult getting any support and when I eventually did they were dismissive. I scheduled my first payment the month before it was due. They pulled the payment early which wasn't a huge deal; my complaint is not about money even though it should be. My first payment hasn't come due yet but as they pulled a payment early, they reduced my line by $3000 and reported the reduction. They were gracious enough to have me fill out paperwork to dispute the problem but hindsight being what it is, this venture was a mistake. I would recommend avoiding a purchase through cub cadet at any cost.

I bought a cub cadet zero turn from Home depot very simple the only problem is they leave the mowers outside.The mowers sit in the raine and sun for months and start to rust.The problem with the mower is when you turn on the cutting blades it begins to vibrate so bad it feels like it's going to fall apart.I went on line and found out I'm not the only one that is having this problem you can look it up on YouTube. The mower is great built strong and easy to remove deck .I should not have to work on a brand new mower to stop the vibration. The deck has a bad pully design. On YouTube the company rep was saying the one that came back for that problem was a one off but it's not their are many including mine.I can't send it in for repair because I live in south Florida and my grass grows year round and I can't wait months for them to figure this out.With a vibration this bad it's going to start breaking things .Thanks cub cadet.

I purchased my Cub Cadet on January 6, 2024. I have used it 1 time. I went to use it the second time and it would not start. It is flashing low battery on the screen. I am assuming it is a bad battery, as I am not mechanically inclined. I was given a case number from the warranty department and I was given a store to call. I was told by that store they do not handle warranty service. I called another dealer and I was told that typically batteries are not covered under warranty but for $2.50 a mile ( I am 40 miles from this shop and it is the closest) I can have them pick it up and diagnose the problem. DO NOT BUY A CLUB CADET!! I would return it except that I was 6 days past the 30 days when I reported the issue!!