CSC ServiceWorksReviews of cscsw.com

Worst company ever, they changed air pumps machine in the gas stations to their own and here is the worst parts. 1. You pumping only 1 tire for 3 dollars now. 2. They put digital psi which is misleading. I had very bad experience, the pump pumped my tire to 78 psi instead of 42 psi my regular pressure. Be careful out there. When you see the air pump with csc logo and digital psi, just respect yourself and go to any other regular.

I used a CSC air machine at Walmart in Tiffin, Ohio, and was double-charged on my credit card. Called Customer Service and was greeted with a snotty, bitchy, and confrontational operator. No effort on her part to resolve the issue -- just a bunch of demands for my credit card statement, etc. Avoid this company like the plague.

They don’t give refunds. What a scam. I don’t see how they stay in business.

This company is complete garbage, they don’t repair machines when broken, it’s like pulling teeth with tweezers trying to get a $1.50 refund when the crap machines steel your money or just don’t work. I’ve put several repair tickets in on their constantly broken machines, and when a technician comes to repair they find nothing wrong. Well instead of sitting in your damn truck in the parking lot for 30 mins before even getting out to investigate and leave 5 minutes later without doing anything saying everything is fine, get off your damn phone and do your job and fix something! Stay away from CSC service, one of the worst laundry company’s I’ve ever had to deal with. You’d be better off washing your clothes is a big pot by hand, and hanging them Out to dry then trusting putting your clothes in CSC machines. If they don’t ruin your clothes, they steel Your money!

CSC Serviceworks JJ’s provides a deplorable laundry experience. The washing machines are frequently broken, and those that do operate are barely functional due to worn-out tub bearings. Additionally, a new 25-cent convenience fee is charged for not using their app, which I stopped using months ago due to consistent issues. The app repeatedly overcharged me, withdrawing more money than the machine fees. While the app allows refund requests, the company rarely responds. Worse, you can only submit one refund request at a time, leaving multiple refunds stuck in processing for extended periods and outright denied. This feels like a scam. In just 6 months, they’ve taken $30–$40 from me, a few dollars at a time. To top it off, prices increased in June 2025 from $2.75 to $4.25 for washing and $2.25 to $4.25 for drying. I refuse to pay $8.50 to clean my clothes in outdated machines that only run a 14-minute cycle. This service is unacceptable.

Very bad customer service. Dryers not working and couldnt get refund

I live in an apartment complex that uses CSC. We have 5 washers and 6 dryers. Less than half of the machines work. I have placed NO NOT USE signs on the ones that don't work. They come in and remove the DO NOT USE signs without repairing their broken equipment. Several broken machines go 6 months or longer without being repaired, signs being removed, and people spending money on a machine that does not wash or dry. They can not run a business and use fraud to steal from consumers.

bought a home in July of 2021 and inherited a laundry service contract with CSC Serviceworks. I soon found that the machines were not working properly and quickly contacted the company. I navigated the process to put in a service request with some patience and anticipation to get the washer and dry back to working order. The service included an app that would have been very convenient if it worked along with the machines. Unfortunately, it did not and I included that in my very first service request along with clothes in the washing machine coming out soaked in extra water and not wrung out properly. The dryer seemed to work but required at least 6 quarters to dry a small amount of clothes. The workman came after sometime and said it was fixed but my tenants and I would many times have to hang clothes out to dry after going through the washing cycle. One because the clothes came out dripping wet and two because the dry was not working properly. This became a regular issue and my tenants and i made multitudes of repair requests. Service men would come after sometime and say it was fixed but it became so unreliable my tenants started taking laundry out and complaining to me the landlord for the inconvenience. It was so bad I requested to discontinue the service and even paid a hefty penalty of withdraw. When CSC received my withdraw request they emailed that someone would contact me to pick up the machines. That was in early March. It is now early July. A scheduled pick up was made and i waited the entire day for the pick up with no calls to the otherwise. My entire experience wit CSC Serviceworks has been unprofessional and lacking concern for basic customer care. To this date more than 3 month after requesting the machines be picked up they are still in my home. I want to warn anyone doing business with Serviceworks to beware and do not enter a service contract with them. They have been very unresponsive and unconcerned for the entire 4 year period I experienced working with them.