CSC ServiceWorksReviews of cscsw.com

Improve tire inflation air compressor $3 for 3 min I can't even get one tire done

All four washing machines are broken and service requests for repairs was sent to them 5 times over the course of one month. I have yet to receive a reply to any of my emails and the machines are still broken.

We have a broken washing machine in our building- it takes money but does not register/begin the cycle. This happened several times before I realized balance was dropping. I requested a refund through the app a month ago, followed up with a request, but received no response. Followed up with an email with no response. Chatted twice with the online bot, which could not recognize my street address, and requested a human to contact me. Again, no response. It appears there is no human oversight when problems occur.

Every week there's a new frustration. The whole room is offline. Most of the time, the washers have the hot and cold water reversed. I'm here 2 days a week and don't have time to wait around to fix things.

These people are thieves. They don't refund your money when called for and lie that they have sent it.

I recently had a frustrating experience with CSC ServiceWorks laundry at my apartment complex. After they installed new machines, I was confused about the process and couldn't get a clear explanation from the app or the machines themselves. I attempted to use the new system, but the instructions were unclear, and I ended up only using cold water for my wash. When I contacted customer service for help, they didn't resolve the issue. Instead of assisting me, they reportedly escalated the matter to my rental office, which felt like an overreach and an invasion of privacy. The entire experience was compounded by the fact that there were no clear instructions on how to get hot water for a wash. The lack of clear communication and the company's decision to involve my rental office over a simple misunderstanding only added to the frustration.

It's been 10 months and they still haven't fixed the system so we can pay for the machines with the app. A couple months into the coins-only phase they lowered the prices to $1.50 for the washer and dryer, which I thought was accommodating of them. (If they're not going to fix the system, it makes sense to adjust the price to offset the inconvenience of having to go to the bank for quarters.) Then I go to do laundry today and the system is still offline but the price is now $2.25 for the washer and $2.00 for the dryer. So they didn't fix or improve anything, they just raised the price for no reason. I still have $17.50 in my digital wallet that I won't be able to use because the system is still offline, so that money is wasted I guess. Overall, it has not been a great experience doing laundry with CSC.

Machines smelled like rotten eggs, water doesn't flush out .