Leanne M. B.
This is the worst commercial coin opt company:please see update at bottom
This is the worst commercial coin opt business in the Bay Area. Their service department is unreliable and it is non responsive to service calls. We changed over about a year ago and all was fine until they dropped the ball. We have been waiting for weeks now for a service person to fix the dryer units in or complex. The guy finally showed up and I asked him to wait till I could come check to make sure they worked and he left and the dryers do not work. If your Condo complex is considering using CSC Service Works DON’T you will regret it. Search for another company with better customer service. Update 02/05/2024 My first post on CSC was August 05, 2020 They replied today 4 years later…See they are the worst.
Response from CSC ServiceWorksFeb 5, 2024
Hello Leanne, Thank you for publishing a review for CSC ServiceWorks. We take pride in ensuring our customers receive the Best-in-Class customer service. It sounds like CSC missed the mark with your personal experience. On behalf of the company, I would like to assist with improving your customer experience. Please email [email protected] and include the full property address where the machines are located, the machine ID numbers of the malfunctioning machines, and the errors each machine is experiencing. I will also review previous site history notes left by technicians. I look forward to hearing from you. Regards, A. Morrison Digital Customer Experience Specialist Email: [email protected]