CSC ServiceWorksReviews of cscsw.com

Terrible terrible servís. They never replace machines they just fix it and fix it in Taunting in parts.

Tried to purchase a card from vending no card kept the $10 called at least 5 times to get someone in another country telling le they would send out card never happen. Most of the tenants will rather walk to near by laudrymat or hand wash garments.

The worst machines ever!!! No hot water only cold. One machine doesn’t even fill up all the way. For $3 why are we paying for crappy machines?! You’ve got to buy a gift card just to use it. No one with good sense would allow them to have your personal information! Awful machines! Ripoff!

I would give zero stars if I could. The machines don’t work half the time. Constantly need to be repaired. And the cost per load increases every quarter. I’d rather pay more at a nearby laundromat than play laundry roulette with these machines.

Terrible service. We have them service some of our properties and they have been absolutely horrendous. I would highly recommend staying far far away. Nearly impossible to get someone to respond to service requests, impossible to get them to change a mailing address, etc.

Never, ever, ever use this app. It is a scam and a rip off. Not to mention customer service reps are rude, impatient, and stupid. I loaded $10 on the app, but when I went to activate the washer, my card was charged again. When I tried to request a refund for the money on the app, it said I would have to use their service at least once before I could get a refund. I had already used it twice and both times it charged my card again instead of taking the money off the app. I tried to call for help and I was told to delete my card from the account and it wouldn't be charged again and I could use the money from the app. We'll, surprise, surprise. It won't let me delete my card. Do yourself a favor and just get a roll of quarters. Whoever runs this company is a con-artist and deserves to be in jail.

As a tenant in a building with CSC machines, it's been a total nightmare. Our machines break all the time. We put in maintenance requests and never hear anything back. I just got off the phone with the CSC hotline where the representative told me the ticket I put in TWELVE DAYS AGO about a machine full of water displaying the "out of order" message hasn't even been seen by or assigned to a technician yet!! The app is a confusing to navigate and often doesn't even start the machines, instead displaying a "cannot connect to machine, please try again later" message. When speaking to a representative on the phone I asked to speak with a manager. The representative transferred me, the phone rang for about 60 seconds, and then was disconnected with no option to leave a voicemail. If you're considering contracting with CSC for your building PLEASE CHOOSE ANY OTHER COMPANY. Don't put your tenants through this nightmare!

The company jacked up the prices for the use of its laundry machines in our building multiple times without giving us prior warning. And when pressed by our building's management to reverse these price hikes, the company agreed but then became conveniently impossible to reach when it failed to follow through with the promised reductions.