vic S.
Scam they Bill you after you cancelled…
Scam they Bill you after you cancelled during covid it was impossible to cancel but i managed to do so via mail and they are still charging me . They are scammers stay away
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.
Crunch Fitness (crunch.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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vic S.
Scam they Bill you after you cancelled during covid it was impossible to cancel but i managed to do so via mail and they are still charging me . They are scammers stay away
Ty R.
They bill you after you cancel. They call it a final payment. Buyers beware. Facility is nice but they don't like the break up if you move.
Lindsy H.
If I could rate 0 stars I would… crunch fitness do not cancel your membership when you ask … I canceled my personal training in March 2021 at the Kissimmee location… only to find that in May 2021 they continued to charge me for personal training that should have been canceled ,, they have been charging me $200 per month with no authorization… the assistant manager told me sorry I will cancel you now but you will not be refunded ,,, absolute scammers!!!! DO NOT sign up with this dishonest company.. absolutely disgusting… I wish I had read all of these hundreds of reviews from other customers first as this seems to be the normal practice of crunch fitness
Austin
Sub par gym that will more than likely over charge you, and then continue to charge you after cancelling. I’m in the process of a BBB claim. Please do not go to this gym.
Amy Z.
Signed up with Crunch Fitness last year before covid. Had some extra money so decided to invest in myself with some training sessions. I strategically remember pre paying 3000 dollars for a bunch of sessions and was recently told that my contract was for a whole year of sessions at the amount of 400 bi weekly adding up to 813 dollars per month with the grand total of 10,000 for the year!! I would have never signed anything so expensive!! They already tried to take a payment of 813 dollars from my checking account and it bounced. I am looking into this further and take these lying crooks down. They are still the same Premier Fitness They have always been. The same liars and thieves under a new name!!!!! You just messed with the wrong woman.
Luis Angel C.
terrible service the staff are liars and dishonest to my 66 year old father they never explained all the surcharges to him now they overflowed his account with surcharges and surcharges and he cannot cancel because they charge him more surcharges it is crap that they do that to a living person of a small retreat
Scott K.
Deceptive billing practices! Buyer beware.
Trish
Absolute joke when it comes time to end your membership. Emails go unanswered. If you call - you're told you need to come in person in order to cancel or reach out by email to have management get back to you. Circle back for "emails go answered". They'll charge you a yearly fee with no notice. Its also a never ending membership so no chance of just waiting out the contract. Save yourself the trouble and get a gym membership anywhere else.