Crunch FitnessReviews of crunch.com

Crunch PT program is a joke. The male trainers will hit on you and underaged children. They fire good trainers that actually want to help people get good results. Plus, why be able to cancel a month trial within 30 days but not a 6 month trial? Once you sign up for a 6 months there is no way of getting out of it endless u pay the entire plan…hell nah. Then the other trainers will spread rumors around about you. I will never be attending crunch again.

Friendly staff but their cancelation policy is not good. Being in SoCal for so long I have grown spoiled to club amenities offered by the likes of equinox, LA fitness, and others. They simply don't have ithere. Great for teenagers and moms on the go I guess. But this gym is not for serious lifestyle people.

Went too the Swansea MA facility and weights are scatter across the floor around various equipment along with equipment accessories. Weights are left on equipment as well. People are obviously not required to re rack weights or wipe down equipment [Gross] after use.

Dirty and horrible music waaay too loud! Outer Loop location in Louisville

The managers treat gym members like a commodity. I believe this ethos stems from the executive management and is defused through out the organization. An example of this behavior is how they have implemented Amazon One ( palm identification reader). One morning I show up to work out, and when I am trying to check in I see that the bar code reader is gone and the attendant says I must provide my hand print to the Amazon One system. When I express defiantly that I am not comfortable providing them with my bio-metrics, and this was not part of the deal when I signed up for the gym. A manager, most likely a regional executive manager comes over and tries to convince me that I should do it as it will make it very easy. When I say it is very easy now and I don't want to give them this personal information. She claims it will be only for this club. When I ask here if this will mean I can use my palm print at Whole Foods now as they have implemented this same system, she excitedly confirms this is true. I say this exactly why I don't want it, She finally relents and says all members are welcome to continuing using their phone number or barcode clip for as long as they want and walks me back to the attendant who bring the bar code scanner from under the counter and lets me check in. The next couple of days they barcode scanner is missing and they attendants say I will have to wait a couple minutes while they write my name and barcode down in order to check me in, which seems like a manufactured inconvenience. Several other members complain about this and the bar code reader is back, but now you have to ask for it. While I am glad I stood up for myself, I feel bad for other folks in my circle and extend community who I have heard complaining about this invasion of their privacy. In one of the instances, I told a few folks who were complaining about there experiences at the coffee shop, that I refused to allow Crunch to have my bio-metric palm print and they said were dumbfounded that I could still use the Gym. They became quite angry and said they felt deceived by Crunch since they were told they would not be allowed to enter the the gym without having their palm print recorded. I am sure Crunch is getting a kick back from Amazon, since Amazon was offering.10 dollars for customer to provide their palm print at Whole Foods without much success.

Wholesale management and staff change. Ineffective... Empty paper towels, empty jand sanitizer, multiple broken equipments for months, loud obscene rap music, too crowded, functional equipment availability a constant problem, the club depends on the nearby high school kids to join, lots of joshing pushing around daring each other, or sitting on equipments for a 3 min token workout while watching TikTok and while you wait. Think 2x before you join.

Man I want to give this place a 5 so badly. I am fully aware and understand the contract as it appears. I had to help my wife out of a training contract due to a very serious medical emergency. I was so thankful for the General Manager that reviewed and understood the issue, as any contractor would (We've all been in situations before, he took care of me and my wife so professionally we will keep our crunch gym and help make it prosper, However, the training manager was insanely callus, comparing this sensitive situation to a scenario where you'd have to "die" to be helped. Hopefully she grows as a professional from this experience.

Hi! My name is Dana! I live in the AV and have went with my Dad to the Crunch, and I just... The people, are really buggy, cause they always look at me like weird looks and each of them laughs at me.. From across me, on the counter the employee people laugh across..and I can tell they judged me. In the AV's Chrunch Fitness, in Sol Plaza. They don't even follow the vaccine mandate! And plus, there are people or even kids to judge me and make fun of me. Cause of my birthmark eye...and my appearance. I just can't..I have bad anxiety...and plz aleast do something to fix!!! I whould appreciate it, if people stop laughing at me. Plus they cussing and making jokes. Makes me uncomfortable... :'(