Crunch FitnessReviews of crunch.com

Classes didn't happen for months. Then with no notification a Annual membership fee of $65 hits. When I asked after 2 months why I'd be charged this they reference me to the small print that WAS NOT mentioned when I signed up.

Do not buy membership to join Crunch. My wife cancelled her membership in October 2025. In the meantime a Crunch rep contacted her by phone on at least 3 occasions to see if see would be willing to resume her membership and the Crunch rep was willing to waive her balance and she respectfully declined. In the meantime, Crunch admin and billing did not cancel her membership and continued to bill her and eventually sent her account to a collection agency. She could never reach anyone at Crunch to resolve the issue. Her account was on autopay and she was always completely paid up. It appears that Crunch deliberately refused close her account and kept her account open to scam more money for a membership that no longer exist. A shameful and total scam which will eventually catch up to Crunch when a class action lawsuit is filed. Be advised, STAY AWAY FROM CRUNCH. THEIR BILLING PROCESS IS A TOTAL SCAM! GW and CW Fairfield CA

This company is a scam do not join. They are dishonest. I signed up at Sam's there was a table. It was told 1.00 for first month than 15.98 a month. The first month charge 19.98 and this month 84.00. I was never told about this. They will not refund it. I was wondering how they could afford to have all those people selling when not even opened yet. Well they planed to steal from their customers.

Horrible class cancellation policy.

Would give it a zero if i could, went im to the Hackettstown club to downgrade, the woman downgraded and assured me that there will be no other fees as I had already paid a annual fee well I just got charged a annual fee don’t go to this gym they charge extra fees hope they shut it down for overcharging people don’t trust with your cards on file.

I applied to work at Crunch, at a different location. For some reason, Forney also called me and set me up an interview. I was expecting a 1-on-1, how interviews should be. Group interview in a horrid, hot, cramped trailer. The position I applied for was an on site position. They tell the group that it's actually door-to-door sales. They try to word it as it's not d-t-d, but I quickly said something about it and left. Unfortunately they still had my paper copy resume, and they also had my information from my online application. They chose to ILLEGALLY sign me up to their membership and their spam messages. I never once agreed to any membership or text messages. Not verbally, not through text or email. I never gave consent to use my information. I have also been informed that this location runs separately from the other Crunch gyms. If you don't appreciate the lack of transparency but still want to work with them, I suggest another location. My previous review on Google Review was taken down by the owner, and as I said in that review I'd be posting on other sites. They are currently having people post 5 star reviews when they sign up for a membership. This entire business is a scam. Look at the other reviews. How ridiculous. My date of experience is not the exact date, as I am trying to keep my privacy. I also have a screenshot of their spam number texting me, if this site allows me to upload it alongside the review, I will.

Location: North Brunswick, NJ. This location is beyond dirty, inches of dust are piled up on every surface and on the vents and fans. Machines are always broken and attachments are always missing. No one makes sure anything gets put back in the right place so it’s always an adventure to find pre-weighted and regular barbells and plates of the same weight. The front desk will say one thing about membership prices but then my statement will say another. This gym is not worth the money and time because you will be struggling to find everything you need and machines that work properly to finish your workout.

This is by far the dirtiest gym I’ve seen in the entire area. The equipment, locker rooms, and showers are constantly in poor condition and clearly not maintained properly. It honestly feels like management doesn’t care about cleanliness or the experience of their members. The front desk staff (the girl working Tuesday around 10 PM and the guy who said he was her boss) were extremely unwelcoming and rude. They spoke in a very aggressive and threatening manner and were clearly misrepresenting the information in the contract. Instead of helping or explaining things professionally, they tried to intimidate and confuse the situation. This kind of behavior from staff is completely unacceptable. The management is also very misleading. Their main goal is to sell you a membership at any cost, and once you sign up, they make it extremely difficult to cancel. They keep charging your card month after month even when you try to get out of the membership. I would strongly recommend staying away from this place. There are many better, cleaner, and more honest gyms in the area.