crumblcookies.comReviews of crumblcookies.com

I love crumbl cookies and the workers are always the sweetest . 5 stars from me !

Disgusting company trying to take legal action over the word crumble and the colour pink at a local Australia company with a name not similar.

I have bought and ordered cookies for delivery dozens of times in California. The cookies are great. I attempted to order birthday cookies for my guy in Dallas, TX and got bamboozled. I ordered cookies to be delivered thru crumbl's app. The order was picked up by door dash by Patricia. There was even a note that the delivery was to "hand it to me". I called and texted the door dasher to no avail. 10 mins after I received a "your order has been delivered" msg, Patricia texted back that she left the delivery on the doorstep. I sent her a pic of the doorstep with no cookies. I never heard back. I complained to crumbl and their response was, "once the order is picked up from the store, it's out of their hands". I didn't select door dash, but $10.99 was added for the delivery sevice. I was charged by crumbl and they automatically added 15% tip to the driver that never delivered. It's so disappointing that I enjoy the product, but the customer service is so below par. I contacted corporate thru email and was redirected to a text chat bot. I have had no resolution. I've closed my crumbl account and deleted the app.

These motherduckers didn’t have a cookie that my girl wanted in stock and it ruined her day. Screw you guys, I’m going home!

Order cookies off the site HAIR BAKED IN THE COOKIE THIS DISGUSTING AND TO KNOW MY KIDS ATE THESE COOKIES I CALLED AND GOT AND EXCUSE OF WE CANT CONTROL ANYTHING ITS HAPPENS MORE ALARMING !

¿Como es posible que no hayan más reseñas? Probé la torta Biscoff y es lo máximo y la mantequilla de galletas es increíble.

Buyer beware. The worst experience ever. Called to tell me that the could not deliver for my daughter birthday 10 minutes before it was due to be delivered. Asked ME to call Door Dash to change the time even though I ordered directly through Crumbl. DD could not help called the store back in Aventura to be told nothing they could do. Pathetic

Completely disappointed Biscuits not well cooked, shop sloppy , lazy and unkind clerks