Crua OutdoorsReviews of cruaoutdoors.com

Comfortable, convenient, packable and warm! Handiest ever! Pockets for important stuff, and flexibility of use. Glad I got it and would purchase again.Recommended to friends and on line.

Excellent reviews, excellent products, and I’m really looking forward to my gear! Great customer service, but if you don’t hear from them because of their auto responder… Contact directly and don’t give up. Technology is never perfect :-) I’ll be back after I get my gear… This was just a customer service review :-)

Crua is quite expensive, but the quality of the products is very high.

The best customer service of any company I've dealt with in 20 years. I received multiple personal emails from their rep Tony O'Shaughnessy over a period of a couple of weeks in an effort to locate several of their products in the US in times of shipping and inventory shortages, and having them available on a company's site for which I had gift cards to purchase them. The kind of service that was mainstay pre-internet but frankly does not exist today. Except with Crua. I fully recommend Crua and its products with absolutely no reservations.

I cannot say enough nice things about this company and their staff. Tarah with customer support seriously moved mountains to make sure we were happy with our experience. Whatever Crua is paying her isn’t enough, I had plenty of reasons to be upset(the circumstances are irrelevant) but she had great communication and worked with me to find a resolution. She even replied to my email when they were without power and had just had a foot of snow dropped on them!! We are very excited to use all of the products we got from Crua and will continue to sing this company’s praises!

i ordered the insulated inflatable tent fir a homeless couple..it was to arrive weeks later..it did not.. not for months later ..it is now spring and the tent is redundant for ontario canada ... additionally sending the tent UPS instead of canada post incurs me hundreds of dollars in duty fees .. that would not be so if your company had been sensitive to canadians importing a tent ..UPS had previously destroyed a colour copier i sent to my mother..so in general my sense of fairplay and justice is at a breaking point including 2.5 years of having my hairsalon business ruined ..

Recently purchased the bigger insulated cocoon and was very pleased with the quality of this tent. It truly does what it says on the tin. So glad I came across Crua and will be looking into purchasing a Crua duo maxx tent very soon as from what I see I love.

I still haven't received my order, order was placed in January and billed and paid in January. I was told shipping was the problem, "give it 2 more weeks" on February 21st...very frustrating to say the least.