Crua OutdoorsReviews of cruaoutdoors.com

While on a recent trip to Joshua Tree we were not expecting any rain what so ever. Well sometimes we know the Weather Person is completely off. Day 2 of the trip we had thunder showers and lots of rain; this lasted for about 4 hrs. I was not careful when I put the tarp underneath the tent and a little bit was sticking out from underneath. Of course water got on the tarp and under the tent which then sat there for another day and a half. Not one bit of water leaked through the floor or through the rest of the tent. The Crulla Max held up very well in the rainy conditions.

I purchased the AER Awning to add to my AER roof top tent. I used it that weekend after it arrived and was very thankful for have a space outside to keep my gear dry without putting it all back in the truck. I continue to be impressed by the quality of Crua's gear and their great customer service.

Last year (2021) we bought the Crua Tri tent. Unfortunately, due to lockdown restrictions, we never got to use it that year. Come June 2022 we planned our first camping trip and thought we'd better erect the tent in our back garden to ensure everything was there and more importantly, we knew what we were doing! When my wife was inserting the cocoon, when she plugged in one of the connectors to its mating half on the roof of the tent it tore. I was worried as thought than even though we hadn't used the tent, it was over a year since we purchased it. Thankfully after checking the warranty it stated it was covered for a period of two years. So I contacted Crua customer services and explained the situation. The initial person I dealt with said they would send out a repair kit which I was a bit miffed at! I said I was willing to try and effect a good and lasting repair but reserved the right to return the tent if I felt I could not achieve that. Then Dermot Moriarty got involved and said what they usually do is swap the tent for a new one - this was what I was hoping for. Dermot worked with me over the following couple of weeks to send a replacement tent and the necessary paperwork to return the damaged one. I was also returning another item to Crua which we decided we didn't want and Dermot kindly offered to let us put it in same box as tent to avoid shipping charges. We now have the new tent and have just returned from our first camping trip where we were ultra-pleased with our choice of tent. Excellent customer service and would certainly recommend Crua for both their product and support.

Hyya I got the crua tri insulated tent for camping and gold panning with my German shepherd, spent three weeks in the tent and it is fantastic, a tent worth having.

My first Crua product. I was very impressed. My wife was impressed also. My whole idea was to have a 4 season tent just because I wanted one in case I end up living up in the woods with the way things are going. Thank you for a superior product!

I love my Crua Duo been using it over a year now and snapped the vestibule porch pole. Contacted customer service and Tara was great got me a replacement within a week. Can't say enough good about this company. The tent is awesome, been thru torrential rains, wind and never a problem, just my clumsy mistake breaking the pole. No problem they gladly sent me a new one. Topnotch service.

Just to let you know that I have been using the tent constantly since February. It stood empty during the 122mph wind without flinching. Which I was really surprised to see it still in the garden the next day 😆 I sussed that the sleeping pod and a heater is also great during the-1° for keeping warm. That was well after wrapping up like a Russian!!! I haven't been camping for 30 years so really I have had to learn as I'm going! As you can probably tell 😆 I have a few ideas or I should say positive criticism, at the moment for the inside of the living area, but I think that's only due to the fact that I'm in the tent constantly 😉 😀 As for the design of the tent and quality of the materials used are outstanding 👏 apart from the last RF 😆 I am looking forward for the following seasons with anticipation 😀 Thanks Dermot 😊 🙏

Great experience with the Crua folks. They really took care of our family and we can’t wait to use our tent. We purchased the cottage and it was a very straight forward set up, beautiful tent and meets all our needs. We were in a bind to meet a deadline for a camping trip and Tarah from Crua made it happen. Thanks so much !