Mevr. Adriana G.
No preview of design before shipping
The overall experience would have been superb, but I thought I would get a preview of the design of the canvas before it would have shipped. I didn't. So now I am just hoping that all the money I spent was worth it. The order is in transit from the US which will take several weeks to arrive in Europe. I just wish I hadn't had this feeling of having bought a pig in a poke until it does...
Response from Crown & PawSep 22, 2020
Thank you so much for your feedback, Adriana! We are so sorry if you did not see a preview of your artwork before it was shipped. Apologies as this was not a feature that we offered when your order was completed. Please do not worry as we do offer a replacement guarantee to all our clients. In case you are not happy with the final product, do reach out to us and we'll make things right for you. Thank you for choosing Crown and Paw!❤️👑🐾


