Crown & PawReviews of crownandpaw.com

Response from Crown & PawNov 5, 2020

Hi, Brian. Thank you so much for your feedback. We are truly sorry that you are disappointed with the artwork created for your order. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. We'll wait for your response. Thank you so much!

Response from Crown & PawNov 5, 2020

Hi Kathryn, thank you so much for your feedback. We are sorry that the whole experience has not been pleasant to you. Please know that in case you need any help, you can reach out to us through our Live Chat feature in our website, by sending us a direct message through our social media accounts and by sending an email to us @ [email protected]. I checked your order and we did receive the comment that you left with your artwork when you rejected it and the email that you sent as well dated 11/05. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through a separate email hoping to resolve this issue. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawNov 5, 2020

Hi there, Mm.K. Thank you so much for bringing this to our attention. We are sorry that the whole experience has not been pleasant to you. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawNov 3, 2020

Hi Jackob, thank you so much for your feedback. We are sorry that the whole experience has not been pleasant to you. Please know that in case you need any help even before placing your order, you can reach out to us through our Live Chat feature in our website, by sending us a direct message through our social media accounts and by sending an email to us @ [email protected]. I checked your order ang it shows here that the artwork has been approved . We really hope you like it! Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawOct 31, 2020

Hi Kyla, thank you so much for your feedback. We are so sorry for the confusion on the shirt color for The Surfer. This costume is available in 3 different colors - Red, Yellow and Green. The golfer is also available in canvas. Here's the link: https://crownandpaw.com/products/the-golfer-custom-pet-canvas?_pos=1&_sid=b92f98cf7&_ss=r. We do hope this information helps! We can't wait for you to receive your pet's artwork. We do hope you like it! Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawOct 31, 2020

Hi, Nicole. Thank you so much for your feedback. We are sorry that the whole experience has not been pleasant to you. We truly appreciate the suggestion. Rest assured we will make use of your feedback to further improve our products and services. We really appreciate this and hope to serve you better in our future transactions. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawOct 31, 2020

Hi Neal. Thank you so much for your feedback. We are sorry as we do not have this available right now. We truly appreciate the suggestion. Rest assured we will make use of your feedback to further improve our products and services. We really appreciate this and hope to serve you better in our future transactions. Please do check your dashboard to see your order's progress and your artwork's preview! Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawOct 29, 2020

Hi,Lisa,. Thank you so much for your feedback. We are sorry that the whole experience has not been pleasant to you. Rest assured we will make use of your feedback to further improve our products and services. We really appreciate this and hope to serve you better in our future transactions. We have reached out to you through the email address associated with your order hoping to resolve this issue. We'll wait for your response. Thank you so much!