Amanda
Customer support went above and beyond to turn a negative experience into a positive one.
I ordered my product over a month before Christmas as a gift. Christmas came and went... then New Years came and went and the package still hadn't arrived. According to the tracking it hadn't moved since Dec. 19. I wrote Crown & Paw understandably upset and confused and I have to say they handled my complaint amazingly. I know that shipping delays are beyond their control and they went above and beyond to make the situation right. I eventually did receive my art and it looks great. I would recommend for anyone ordering for International Shipping, order 2 months in advance to make sure you get it on time. Thank you for your great service Crown & Paw!
Response from Crown & PawJul 26, 2021
Thank you so much for your feedback, Amanda! We truly appreciate your kind words! Thank you for choosing Crown and Paw and thank you so much for the wonderful 5 stars!❤️👑🐾