Crown & PawReviews of crownandpaw.com

The reason for the 2* is because i messaged them on instagram with some queries and they replied quite quickly but wasn’t much help & when i sent them a couple of pics of my dog to ask if any would be suitable they didn’t reply. I messaged them again as i assumed they must have over looked it but yet again, no reply. When ordering a personalised item from America you would hope that they would be a bit more responsive and willing to answer questions. Haven’t received the item yet as i only ordered it about a week ago so we’ll hopefully soon see if it was worth it.

Final product is good. Order process was horrible. Took almost 5 weeks just to ship order. They "Invited" me to leave feedback on their website. I did, but it never showed up. (big suprise) They screwed up order process. No explanation, no apologies, no acknowledgement of mistake when I inquired about my order being late. (Although they keep spamming my email regularly) Plenty of other companies offering same products. Will not deal with them again. This review will probably not be seen. (Just like my last one) I only submit this because I was "invited"....again.

I’m a little upset , I’ve reached out twice. Just to see the status. First time I’ve ordered , they promptly responded and sent details. Now second order I’ve put in over two weeks ago, they aren’t giving me details and then has an automatic dog respond.

Picture was not sized correctly, dog's head looked way too big on canvas