Crown & PawReviews of crownandpaw.com

Response from Crown & PawMar 2, 2021

Hi Daniel, Thank you for taking the time to leave us a review. Firstly we want to apologize to you for any problem that you have faced because of this, we want to tell you that we take customer feedback very seriously. We have reached out to you through the email address associated with your order hoping to resolve this issue. Kindly check other folders in your mailbox as well for the email that we sent to you! We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawFeb 16, 2021

Hi Charles, thank you so much for bringing this to our attention. We are sorry to hear about this. We checked your tracking information and it seems to be updated. Please allow us to discuss this with you. We have reached out to you through the email address associated with your order hoping to resolve this issue. Kindly check other folders in your mailbox as well for the email that we sent to you! We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawFeb 16, 2021

Hi Spike, thank you so much for bringing this to our attention. We are sorry if you have not received your order yet. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. Kindly check other folders in your mailbox as well for the email that we sent to you! We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawFeb 17, 2021

Hi, Kelly. Thank you so much for your feedback. We are truly sorry if you received a damaged product. We are hoping you can provide us with an opportunity to improve your personal experience with us. We checked your order and it shows here that a replacement is on its way to you. We have reached out to you through the email address associated with your order hoping to resolve this issue. We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawFeb 17, 2021

Hi there, thank you so much for bringing this to our attention. This is really alarming and we are so sorry that the whole experience has not been pleasant to you. We are hoping you can provide us with an opportunity to improve your personal experience with us. We checked your order and it shows here that your tracking information and your order will be delivered soon. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawFeb 8, 2021

Hi Laura, thank you so much for your feedback. We are sorry that the whole experience has not been pleasant to you. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. Kindly check other folders in your mailbox as well for the email that we sent to you! We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawFeb 8, 2021

Hi Ashly, thank you so much for bringing this to our attention. We are truly sorry for the delay on your order. Upon checking, it shows here that there was an issue with the original shipment and one of our colleagues has already escalated this issue to our Fulfillment team. A replacement is being printed right now and we will get in touch you as soon as we have the new tracking information. We are hoping you can provide us with an opportunity to improve your personal experience with us. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawFeb 6, 2021

Hi, Victoria. Thank you so much for your feedback. We are sorry that the whole experience has not been pleasant to you. I checked your order and it shows here that your request has been processed. Apologies for getting back to you late. Rest assured we will make use of your feedback to further improve our products and services. We really appreciate this and hope to serve you better in our future transactions. Please do check your dashboard to see your order's progress and your artwork's preview! Thank you for choosing Crown and Paw!❤️👑🐾