Crown & PawReviews of crownandpaw.com

Response from Crown & PawOct 10, 2020

Hi Claire, thank you so much for your feedback. We are sorry if this is not a feature that we offer at the moment. Good news is that you can preview, request for revisions and approve your artwork before we send it to print. Please do check your dashboard to see your order's progress and your artwork's preview! Thank you for choosing to trust Crown and Paw!❤️👑🐾

Response from Crown & PawOct 8, 2020

Thank you so much for your kind words, Kaitlin! We're glad to know that our customer service team did well in assisting you with the photo for your artwork. We are truly sorry for the confusion in your order. We do offer different products in our website which includes posters and canvases. It seems that you have placed an order for a poster. We reached out to you vis email to provide information on your order. Again, we are so sorry for the inconvenience that this has caused on your end. We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawSep 27, 2020

Thank you so much for your feedback, Meagan. We are really so sorry to hear about this. We hope we could do more for you but the situation dictates otherwise. Please do reach out to us through Live Chat, DM or email in case you need any assistance. Rest assured, we will make use of this feedback to further improve our services. We seek for your kind understanding. Thank you so much!

Response from Crown & PawSep 27, 2020

Hi, Veronica. Thank you so much for your feedback. We are truly sorry that this has happened to one of the items in your order. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. Rest assured we will stay with you until this issue is resolved. We'll wait for your response. Thank you so much!

Response from Crown & PawSep 27, 2020

Thank you so much for your feedback, Lucy! We are so sorry if there were any delays on your order because of the revisions. I checked your order and it shows here that it has been sent to print. Rest assured that we will do our best to deliver within the 4 weeks delivery timeline that we have quoted on your order. Please do reach out to us via Live Chat, DM or email in case you need any assistance with your order. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawSep 17, 2020

Hello Laura. I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Please DM us your order details so we can continue to resolve your concerns via email. .

Response from Crown & PawSep 17, 2020

Hello Vivian. We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached at [email protected]. Thank you.

Response from Crown & PawSep 16, 2020

Hello Gregory. Your review is very concerning to us. We would appreciate it if you would send us your order details via DM or email and one of our customer experience executives will get in contact with you about your recent experience.