Crown & PawReviews of crownandpaw.com

Response from Crown & PawMay 13, 2021

Hi Melissa, thank you so much for bringing this to our attention. We are sorry if you have not received your order yet. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. Kindly check other folders in your mailbox as well for the email that we sent to you! We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawMay 10, 2021

Thank you so much for your feedback Anne. Apologies if we were not able to meet your expectations from the service we provided you. Do get in touch with us in case you need further assistance on this matter. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawMay 10, 2021

Thank you so much for your feedback, Zachary! We are sorry that the whole experience has not been pleasant to you. Apologies if you have not received your order yet. Our website FAQ's does show out timeframe for our orders and upon checking, we were able to ship out your order within our timeframe. Do get in touch with us in case you need further assistance on this matter. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawMay 10, 2021

Thank you so much for your feedback! We are sorry that the whole experience has not been pleasant to you. Apologies for the confusion on the charges. Again, we are so sorry for this.. Do get in touch with us in case you need further assistance on this matter. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawMay 4, 2021

Thank you so much for your feedback Jeremy. Apologies if the review request came in before receiving your order. Rest assured, we will make use of your feedback to further improve our products and services. We really appreciate this and hope to serve you better in our future transactions. Please reach out to us should you have questions. Thank you so much!❤️👑🐾

Response from Crown & PawApr 28, 2021

Hi Virginia, thank you so much for bringing this to our attention. I checked your order and your request. Upon checking your order has been cancelled and a refund has been processed. You should receive your refund in 7 working days. Do get in touch with us in case you need further assistance on this matter. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawApr 28, 2021

Hi Katherine, thank you so much for bringing this to our attention. We are sorry if you have not receive a preview of your artwork yet. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. Kindly check other folders in your mailbox as well for the email that we sent to you! We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawApr 27, 2021

Hi Cecelie, thank you so much for your feedback. We are sorry that the whole experience has not been pleasant to you. We are hoping you can provide us with an opportunity to improve your personal experience with us. We are hoping you can share your information with us so that we can check your order and that we may be able to resolve this issue. We look forward to your response.❤️👑🐾