Crown & PawReviews of crownandpaw.com

Response from Crown & PawNov 5, 2020

Hi Kathryn, thank you so much for your feedback! We are so sorry to hear about this. We would like to know more about this issue. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawNov 5, 2020

Hi, Camille. Thank you so much for your feedback. We are truly sorry that you are disappointed with the artwork for your order. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. We'll wait for your response. Thank you so much!

Response from Crown & PawNov 5, 2020

Hi Beth, thank you so much for your feedback. We are sorry that the whole experience has not been pleasant to you. Please know that in case you need any help with your order, you can reach out to us through our Live Chat feature in our website, by sending us a direct message through our social media accounts and by sending an email to us @ [email protected]. I checked your order and it shows here that we have reached out to you regarding your order on 11/03. Please help check other folders in your mailbox in case you are unable to find it. We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawOct 31, 2020

Hi Jessie. Thank you so much for your feedback. We are truly sorry that you are disappointed with your purchase. We are hoping you can provide us with an opportunity to improve your personal experience with us. May we please ask for the Order Number associated with this review so we can reach out to you and that we may come up with a possible resolution? We'll wait for your response. Thank you so much!

Response from Crown & PawOct 22, 2020

Hi Erin, thank you so much for your feedback. We are so sorry to hear that you had issues with your previous order. Apologies as we did not offer a preview option at that time as this was just recently launched when we upgraded our system. We are hoping you love the artwork! Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawOct 22, 2020

Hi Kaitlyn, thank you so much for your feedback. We are so sorry to hear that you have not received an update on your order. I checked our records and it shows that you have already reached out to us through email and one of our customer support agent has provided you information on your order's delivery, It shows that your order has been delivered on October 21. Again, we are so sorry for the inconvenience. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawOct 19, 2020

Thank you so much for your feedback, Clare! We are sorry that the whole experience has not been pleasant to you. We truly appreciate you letting us know about this. Rest assured we will make use of your feedback to further improve our products and services. We really appreciate this and hope to serve you better in our future transactions. Please do check your dashboard to see your order's progress and your artwork's preview! Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawOct 16, 2020

Hi, John. Thank you so much for your feedback. We are truly sorry that you are disappointed with your purchase. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. We'll wait for your response. Thank you so much!