Krista W.
Misleading website timeframes
The website has several different shipping and processing times listed, but none were as long as the dates listed in my confirmation email. Very disappointed in the misleading processing and shipping times listed. The navigation also isn't great on mobile and neither is the search. Couldn't find any information in the help section on how to mark as a gift so no reciept is included in the packaging.
Response from Crown & PawJun 19, 2021
Hi Krista, thank you so much for bringing this to our attention.We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. Kindly check other folders in your mailbox as well for the email that we sent to you! We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾


