Nathan D.
Processing time
While I understand that it is the holidays and there will obviously be a big uptick in business I submitted my order on December 3, within 24 hours my photo was approved. This was pleasantly surprising but I did pay for express processing. Since then, for a full week ot has been "ready to send to artist". While I do not expect it to be done and processed by the artist immediately as I know mine is not the only order, I don't understand why it has been ready for a week to send to the artist and hasn't gone to the next step.


