Crown & PawReviews of crownandpaw.com

Response from Crown & PawOct 10, 2022

Hi Stephen, thanks for sending us your feedback and I'd like to let you know that all customers get to preview their artwork and request any changes before printing. I've checked our system and can see that you have approved the artwork of your order via your dashboard on October 09, 2022. It is currently on the final phase of production and once shipped, you'll received an email notification containing the tracking details of your package. Thanks again!

Response from Crown & PawSep 19, 2022

Hi Terri, your review is very concerning to us and I'd like to apologize for the inconvenience this has caused you. I've checked our system and it seems to show we have not received any emails regarding your order. Would you be so kind to send us a DM for your concern from our social media accounts if you're having trouble with our email? Thank you!

Response from Crown & PawSep 5, 2022

Hi Christen, I've checked our system and it seems to show that you have received the the email notification sent to you on August 31, 2022 as you've approved the artwork of your order on the same day. I'd like to let you know that your order is in the final production phase and you will received an email notification containing the tracking details once it has shipped. Thank you!

Response from Crown & PawJul 29, 2022

Hello there, we understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right. We have sent you an email and would really appreciate it if you can respond to us at your earliest convenience. Thank you!

Response from Crown & PawJul 31, 2022

Hello Spencer, we’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We've send you an email regarding your concern and would really appreciate if you can respond to us at your earliest convenience. Thank you!

Response from Crown & PawJul 16, 2022

Hi Leandra, we’re so sorry to hear about your experience with navigating our website. We'll have your concern forwarded to our team so they can take a look at it so that we can provide better service to our customers. Thank you.