Crown & PawReviews of crownandpaw.com

This was the worst experience I have ever had with a company.first off I tipped them prior to getting the finished product. It was the first thing they had you do if you wanted to .I wish I could take it back And this is why companies should never ask for a tip upfront On their site it states to email their support email address if you had any questions I emailed them nine times and not once have I gotten a response from a live person it would just be these automatic emails all hours of the day and night. Apparently my picture hasn’t been sent either because they are waiting for me to approve but I didn’t want to approve until my question was answered bottom line I’m never gonna get my question answered from this company . I will never ever order from them again

So far this experience has not been great! The artwork I was sent is not to my liking, does not represent what's on the pictures on the site and when asked for changes C & P totally ignored my request and sent the very same artwork.

Customer service is an absolute joke. I have sent in multiple revision requests, changed the photo and the picture is still wrong! Everytime I say this is not the right picture, i get a response a few days later saying "your artwork is ready for review" and its the exact same. I dont think they have "artists" on staff, its just computer generated and sloppy. Horrible and will not recommend this ever to anyone. Wish I could get my money back.

They appear to have lost my order and are not responding to my emails. They also take longer than advertised to go from the artwork approval stage to actually dispatching. I agreed one order 10 days ago and have not heard from them since.

I could have done this edit myself. Save your money. Do not order from here.

I purchased a painting and never heard anything after. Waiting over a week without a design review

I've been asking for someone to contact me regarding my order and no one has....

The artwork just didn't look great throughout the proofs process. I requested changes 2 times and those changes were not implemented. I decided the product did not look like the ads so I cancelled my order. Was charged $20 to cancel a simple order which was frustrating since the design process did not create a product I was happy with.