Crown & PawReviews of crownandpaw.com

Response from Crown & PawFeb 5, 2021

Hi Kenzie, thank you so much for your feedback. We are sorry that the whole experience has not been pleasant to you. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. Kindly check other folders in your mailbox as well for the email that we sent to you! We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawFeb 4, 2021

Hi Jessie, thank you so much for your feedback. We are sorry that the whole experience has not been pleasant to you. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. Kindly check other folders in your mailbox as well for the email that we sent to you! We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawFeb 4, 2021

Hi Christopher, thank you so much for your feedback. We are sorry that the whole experience has not been pleasant to you and the canvas came damaged. We are hoping you can provide us with an opportunity to improve your personal experience with us. We checked your order and it shows here that a replacement is already being printed. Again, we are so sorry about this and rest assured we will make this right. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawFeb 5, 2021

Hi Michael, thank you so much for your feedback. We are sorry that the whole experience has not been pleasant to you. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. Kindly check other folders in your mailbox as well for the email that we sent to you! We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawFeb 2, 2021

Hi, Jennifer! Thank you so much for your feedback! Apologies for any delay in the preview. Kindly check your order as it is now ready for preview and approval. We hope you like it! Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawFeb 2, 2021

Hi, Casey. Thank you so much for your feedback. We are sorry that you are not happy with the artwork that you received for your order. Please do not worry as we'll be glad to fix this for you. Please know that we do offer a replacement guarantee for all orders as long as the issue is reported in a timely manner. You may send us your Order number/ reach out to us via email and we'll be more than glad to resolve this issue. We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawJan 29, 2021

Hi Mel, thank you so much for your feedback. We are sorry about the confusion on your order. Upon checking, it shows here that the product cost went down to below $100 after the discount was applied. This is the reason why the free shipping was removed on the system. We do hope this information helps! Rest assured we will make use of your feedback to further improve our products and services. We really appreciate this and hope to serve you better in our future transactions. Please do check your dashboard to see your order's progress and your artwork's preview! Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawJan 29, 2021

Hi Stephen, thank you so much for bringing this to our attention. We are sorry that the whole experience has not been pleasant to you. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. Kindly check other folders in your mailbox as well for the email that we sent to you! We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾