Crown & PawReviews of crownandpaw.com

Unfortunately our order has been a very slow process that has required communication back and forward with Crown & Paw more than 8 times over two weeks. Our initial order was not available due to supply chain issues, which isnt a problem, but this wasnt communicated to us for a peiod of 3 weeks. Attempting to arrange a suitable replacement was a slow and lengthy process back and forwards. Unfortunately meaning the product wont be available for Christmas after placing the order in November.

I am concerned this is not legitimate. The tracking numbers for an order they claim has shipped do not return any tracking status. One of the 4 sweaters I ordered has not even gone to print yet. There was a proof missing during the 1st review then later I got an email saying the size I ordered was not available anymore. I’m assuming I lost my $$$ and will never see my order.

I submitted requested changes to my order and received no response.

Purchased as a Christmas gift. It just arrived and the blanket has discolored ink spots all over. Very, very poor quality and very disappointing. I cannot give this as a gift. What a waste of time and money.

I have been waiting for almost a week for a response to requested edits... Order #527986 I have many satisfied friends, but my experience thus far is not well received and I will not recommend to others at this time in place. Sorry, Toni

the amount of emails you guys send is outrageous and almost makes we want to cancel my order.

I did not receive a preview of my order. My credit card was charged. All I've received is promotions and solicitations for me to order more products. Very disappointed. Was looking forward to receiving this before Christmas.

After 1 week, there is no progress on my order. It doesn't even appear in the crown and paw tracking system when I enter my order number and email address. This surprised me and so I reread my order confirmation email where I discovered that a 10-14 day timeline was discretely embedded. Foremost, this is somewhere between very slow and altogether unresponsive. Secondly, it should be made clear before the transaction is completed.