Crown & PawReviews of crownandpaw.com

Response from Crown & PawFeb 17, 2021

Hi LClark, thank you so much for bringing this to our attention. I checked your order and your request and we are sorry for the misunderstanding. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. Kindly check other folders in your mailbox as well for the email that we sent to you! We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawFeb 17, 2021

Hi Kelly, thank you so much for your feedback. We are so sorry if you are disappointed with the size of the blanket. However, the measurements are already stated in the product itself. The size of the blanket that you ordered is 30" x 40". Again, we are so sorry about this. We have reached out to you through the email address associated with your order to check how we can resolve this issue. Kindly check other folders in your mailbox as well for the email that we sent to you! We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawFeb 16, 2021

Hi Chrissy, thank you so much for your feedback. We are truly sorry that the whole experience has not been pleasant to you. We truly appreciate the suggestion that you have provided. These were very helpful. We will make use of these feedback to further improve our services. Thank you for choosing Crown and Paw. ❤️👑🐾

Response from Crown & PawFeb 16, 2021

Hi Jerry, thank you so much for your feedback. We are glad to know that you find our product great! Apologies if you never received a shipping notification email. We'll check what may have caused this issue and do our best to make sure this does not happen again. We will make use of your feedback to further improve our services. Thank you for choosing Crown and Paw! ❤️👑🐾

Response from Crown & PawFeb 8, 2021

Hi, Erica. Thank you so much for your feedback. We are happy to know that you like how the artwork turned out in the proof. We are sorry if we do not offer the option to add a gift note to orders as of the moment but we'll have this suggestion raised to the team. We truly appreciate the suggestion. Rest assured we will make use of your feedback to further improve our products and services. We really appreciate this and hope to serve you better in our future transactions. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawFeb 7, 2021

Hi, Big Bear'd. Thank you so much for your feedback. We are sorry that the whole experience has not been pleasant to you. We truly appreciate reporting this to us. We'll have this sent to our team for checking to avoid further issues. Rest assured we will make use of your feedback to further improve our products and services. We really appreciate this and hope to serve you better in our future transactions. Please do check your dashboard to see your order's progress and your artwork's preview! Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawFeb 7, 2021

Hi Anne, thank you so much for bringing this to our attention. We are sorry to see that you were only asked to upload only 1 photo on your order. Please allow us to make this right for you. We have reached out to you through the email address associated with your order hoping to resolve this issue. Kindly check other folders in your mailbox as well for the email that we sent to you! We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawFeb 6, 2021

Hi Laura, thank you so much for your feedback. We are sorry that the whole experience has not been pleasant to you. We understand this would be a great feature but this is not something that we offer at the moment. We truly appreciate the suggestion. Rest assured we will make use of your feedback to further improve our products and services. We really appreciate this and hope to serve you better in our future transactions. Please do check your dashboard to see your order's progress and your artwork's preview! Thank you for choosing Crown and Paw!❤️👑🐾