Crown & PawCrown and Paw is a pet focused home decor brand that prints high quality custom pet art featuring your very own pet. Print your pet on a custom canvas in an authentic renaissance style portrait and give them pride of place in your home.
Crown & Paw (crownandpaw.com) has 18,887 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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adrienne D.
Your website is not well organized.
Response from Crown & PawMay 12, 2021
Thank you so much for your feedback, Adrienne! We are sorry that the whole experience has not been pleasant to you. Apologies for that. Again, we are so sorry for this.. Do get in touch with us in case you need further assistance on this matter. Thank you for choosing Crown and Paw!❤️👑🐾
Laura U.
The artist (?!) who created this did not size the uniform proportionally to the head, and needed two adjustments. It’s clear the uniform itself is a template. The first picture looked like a 30 sec cut paste job.
Response from Crown & PawMay 10, 2021
Thank you so much for your feedback Laura. Apologies if we were not able to meet your expectations from the service we provided you. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. We'll wait for your response. Thank you so much!❤️👑🐾
Reid
Far too many emails, and now it looks like it won't get shipped in time for the event I had planned (wife's bday).
Response from Crown & PawMay 9, 2021
Hi Reid, thank you so much for bringing this to our attention. We are sorry if you have not received your order yet. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. Kindly check other folders in your mailbox as well for the email that we sent to you! We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾
Brad B.
Can't track package and it's difficult to understand what's happening after order has been placed
Response from Crown & PawMay 4, 2021
Hi Brad, thank you so much for bringing this to our attention. We are sorry if you have not receive a preview of your artwork yet. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. Kindly check other folders in your mailbox as well for the email that we sent to you! We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾
KP
Overall alright experience. I like all of the photo examples you show with the dogs next to the portraits. The active navigation buttons look disabled, which was a little confusing. When I filtered for gender and product type, the selections I made weren't displayed at the top so at one point I had to check to make sure what I had selected because the results only partially aligned. It'd be great if you offered a free shipping option for folks that aren't in any hurry to receive the product.
Response from Crown & PawApr 27, 2021
Thank you so much for your feedback, KP! We are sorry that the whole experience has not been pleasant to you. Apologies for the confusion on the website. We do free shipping for US orders as long as the order is more that $100. Do get in touch with us in case you need further assistance on this matter. Thank you for choosing Crown and Paw!❤️👑🐾
Robert T.
I was having a pleasantly well experience with your company until I saw that you have changed the Mother’s Day discount to 25% off from 20% after I had made my purchase yesterday. That doesn’t seem very consumer friendly to me.
Response from Crown & PawApr 27, 2021
Thank you so much for your feedback Robert. Apologies if we were not able to meet your expectations from the service we provided you. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. We'll wait for your response. Thank you so much!❤️👑🐾
Lattemann J.
When i ask something from the artist nothing change.
Response from Crown & PawApr 27, 2021
Thank you so much for your feedback Lattemann. Apologies if we were not able to meet your expectations from the service we provided you. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. We'll wait for your response. Thank you so much!❤️👑🐾
Jan K.
Love your website. Except, really hard to go through 215 pages and it doesn't seem like your filter works. I just wanted to see one cat in Renaissance and you didn't offer that. It's your website is so full. I think your filters should be managed better. However I love this love love love the concept of doing this hopefully when I receive my portrait for my best friend I will love it. Make it easier okay?
Response from Crown & PawApr 27, 2021
Thank you so much for your feedback, Jan! Apologies for the confusion on the filters on our website. Our website offers filters for themes, number of pets, gender and product type, unfortunately we do not have filters available for the type of pet, but we can look into having that on our future updates. Again, we are so sorry for this. Do get in touch with us in case you need further assistance on this matter. Thank you for choosing Crown and Paw!❤️👑🐾
