Kevin
Website lacking in functionality
This is just a review of the website not the product. The website gave me a lot of problems uploading photos. Ultimately I couldn’t do it and had to order from my phone. This was annoying. Additionally there was no way to create an account and save my order to the account. Therefore each time I wanted to try something out I had to start all over. This was again frustrating. Lastly it would make the process much better and easier is there was a quick preview that could be performed. This would help people to look at the colors to see if they work. I spent a lot of time wondering about colors. It could be as simple as having the user draw a box around the dog head them laying it over the base. It wouldn’t be perfect for the final but it would make evaluating the options so much easier.
Response from Crown & PawOct 28, 2021
Thank you so much for your feedback Kevin. Apologies if we were not able to meet your expectations from the service we provided you. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. We'll wait for your response. Thank you so much!❤️👑🐾