Crown & PawReviews of crownandpaw.com

La création est à la hauteur de mes espérances mais la note très négative s'explique par leur service. Le service consommateurs est inefficace et très lent à répondre (2-3 jours en moyenne pour une simple question). Vous n'aurez pas de tracking tant que vous ne leur demandez pas, mais le tracking ne sera qu'international car une fois votre colis arrivé en local vous n'aurez plus aucune visibilité dessus et aucun tracking. Les délais de livraison ne sont pas du tout respectés et comptez au moins le double de ce qui est annoncé, même si vous avez pris la formule d'expédition plus rapide à 19$ (ne la prenez pas car elle ne sert à rien). Vous n'aurez pas votre colis à Noël même si vous commandez deux mois à l'avance. Par conséquent, de jolies créations mais des services déplorables.

Horrible experience. Ordered for a Christmas gift about 4 weeks ago and never heard anything. Finally reached out to them and was told it was in the final stages of production. Heard back a few days later only to be told that it hadn’t even been started and they needed different photos. Like others, the experience was very bad and now I am left to scramble for a new Christmas present with only a few days. Certainly would never recommend anyone use their services unfortunately.

Same issues as everyone else. Ordered on Black Friday. A week ago they said it was printing and would be shipped on a couple days. I still have no tracking info. They will not respond to my messages and I cannot check my order status online. I will be using PayPal to dispute this. Now I am out a a Christmas gift for my best friend. Next time I will use Fiverr to get a digital portrait made and sent to me and have it printed on canvas at Walmart. I just did that and will have it on Monday and an 11x14 cost me 27 dollars instead of 50 for an 8x10.

Can I rate it 0 stars? Because that’s what they deserve. Website says 2-4 weeks for delivery and it’s been almost 7 weeks and I’ve received nothing. It says if you email them they’ll typically respond within 24 hours but I’ve sent numerous emails and received no response. Like many other people this was ordered as a Christmas gift for the family and I was genuinely excited about it. Thanks Crown & Paw!

Scam. We ordered at Black Friday and they have not returned any emails, our order is not even in the right country. No sign of it arriving before Christmas. Do not shop with these crooks. Go to Etsy and commission someone who won't take your money and ignore you.

AWUL! Theyre leeches who take advantage of people during the holidays. People were promised by Christmas delivery and now they ate saying no and wont give refunds.

Its been almost 9 weeks with no portrait or human response. I was able to track my order on the site up to 3 weeks ago where I now get a "something went wrong" message. I have sent messages on their site and facebook without any type of response. I guess I am not getting my picture by Christmas if at all. Should have researched this site before I paid almost 70 dollars.

Had to harass the hell out of the company on social media to get them to return any of my emails. Finally got it and the quality is horrible. So upset because it’s a good idea in theory. Just not in quality. And the company has awful communication issues. They sent me three of the same emails telling me that my piece was made just waiting for shipment. Over the course of two weeks.