Crown & PawReviews of crownandpaw.com

I have no tracking number and only get automated responses when I try and reach the team. I need this painting ASAP and no one seems to be working there.

I’ve been waiting to write a review because the art department at Crown and Paw did not mark up my artwork correctly this is been the third time now trying to fix it. I would have let it go but when I received a recent message saying that there wasn’t a problem with the Krueger & a second saying customers didn’t have an issue was infuriating. Maybe most customers don’t care if their artwork is cut off. Maybe most customers are happy seeing their dog in any kind of outfit. I know how to use Photoshop and probably could’ve done this myself a lot easier but decided to go with the company because they had a system going. Hopefully my end product will be good but I lost my excitement about it considering the back-and-forth and how I was treated with Customer Service. I only have so much patience.

Over priced crap quality

I put in a first order entered my CC info finished the shipping hit done and I got a message back saying order didnt go through because I dont have a pay pal account. I i tried again and again to place the order and it wouldnt allow me so I started over. Did another order, was offered a discount and it came out less expensive, put my CC number in and everything went through. Just checked my bank account and I was charged twice. The first charge was for 90.51 and the second one was for $78.90 How do we correct this

This thing is hideous! I can’t believe how much I was charged for this crap. No craft at all in the application of the photos. You really just slap faces on there. I’m disgusted. You didn’t touch the lighting levels, or even try to make it look like the composite is on image. As an Art Director myself I cannot believe you actually let this out of the door. Terrible.

I spent a $100 on a portrait where I asked specifically in the notes section to have my dog with a closed mouth serious look. The only good picture I had of her was of her with her tongue sticking out. The picture looked like they photoshopped the head onto the suit and then used a software that automatically makes all the colors look like a painting. Which is fine, but if you’re gonna make it so simple to pump out these printed paintings then you should at least take the time in photoshop to get your customers orders correct.

This website is not easy to navigate at all. If using on a PC, no where is there the "easy upload" button they refer to.

Reply: I have already reached out to you twice. You can look into the issue rather than copy and pasting the generic reply from ups. Just felt like you couldn’t be bothered. Original: Where is my painting? Everything was moving along great until the painting was shipped. It made it to Iowa and has been sitting there for three days now.