Crown & PawReviews of crownandpaw.com

Response from Crown & PawOct 22, 2020

Hi Diana, thank you so much for bringing this to our attention. We are truly sorry you had issues receiving the digital files for your previous orders. We are hoping you can provide us with an opportunity to improve your personal experience with us. Upon checking, one of our support leads is already in touch with you and has sent the digital files. We have reached out to you through the email address associated with your order as well. We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawOct 21, 2020

Hi Danielle, thank you so much for your feedback. We are so sorry for the confusion on your order. I checked your order and it shows here that you have already reached out to us and your artwork is being created at this moment. Thank you so much for working with us on this. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawOct 19, 2020

Hi, Joanna. Thank you so much for your feedback. We are truly sorry that you are disappointed with your purchase. We are hoping you can provide us with an opportunity to improve your personal experience with us. Upon checking. our customer support team is already resolving this issue. Thank you so much for working with us on this!

Response from Crown & PawOct 16, 2020

Thank you so much for your feedback, Bianca! We are truly sorry that the whole experience has not been pleasant to you. Thank you so much for bringing this to our attention and we would like to let you know that this has been very helpful. Rest assured. we will make use of this feedback to further improve our services. Thank you so much!

Response from Crown & PawOct 13, 2020

Hi, Mariah. Thank you so much for your feedback. This is truly concerning to us and we are so sorry that your order came damaged. We are so sorry that you are disappointed with the product as well. We are hoping you can provide us with an opportunity to improve your personal experience with us. Upon checking, it shows here that we are currently working on the replacement for this order. Thank you so much for giving us another chance! We have reached out to you through the email address again with a preview of your revised artwork. We'll wait for your response. Thank you so much!

Response from Crown & PawOct 13, 2020

Hi, Jordan. Thank you so much for your feedback. We are sorry that the whole experience has not been pleasant to you. We are sorry to see that you decided to cancel your order. Rest assured we will make use of your feedback to further improve our products and services. We really appreciate this and hope to have a chance to serve you better in our future transactions. Thank you so much!

Response from Crown & PawOct 13, 2020

Hi, Lauren. Thank you so much for your feedback. We are terribly sorry that the whole experience has not been pleasant to you. Rest assured we will make use of your feedback to further improve our products and services. Again, we are sincerely sorry for this. We really appreciate this and hope to have a chance to serve you better in our future transactions. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawOct 18, 2020

Hi, Anthony. Thank you so much for your feedback. We are truly sorry that you are disappointed with your purchase. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. We'll wait for your response. Thank you so much!