Crown & PawReviews of crownandpaw.com

Response from Crown & PawOct 19, 2020

Thank you so much for your feedback, Jennifer! We are so sorry that the experience has not been pleasant at all! We truly appreciate the suggestion. Rest assured we will make use of your feedback to further improve our products and services. We really appreciate this and hope to serve you better in our future transactions. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawOct 19, 2020

Thank you so much for your feedback, Ashley! We are so sorry to hear about what happened when you were ordering. The website should show the pricing in CAD but the final charges will be in USD. However, the amount should be the same when converted. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawOct 18, 2020

Hello Tanya, thanks for sending us your feedback. We'll make sure to have this noted here in our system and forward it as well to the management so that we can use it to improve our processes and that we can provide better customer support in the future. With regards to your order, it seems that it has already been shipped out and an email notification has been sent to you containing the tracking details. Thank you!

Response from Crown & PawOct 18, 2020

Thank you so much for your feedback, Andrew! We're so happy you find our website user- friendly! We are so sorry to hear about the discount codes! No worries, we'll let the team know about this! Thank you for choosing Crown and Paw and thank you so much for the wonderful 5 stars!❤️👑🐾

Response from Crown & PawOct 18, 2020

Thank you so much for your feedback, Justin! We're so happy you find our website user- friendly! We're sorry to hear you had issues processing your payment but we're glad everything worked out! Thank you for choosing Crown and Paw and thank you so much for the wonderful stars!❤️👑🐾

Response from Crown & PawOct 18, 2020

Hi, Paula. Thank you so much for your feedback. We are truly sorry that you are disappointed with your purchase. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. We'll wait for your response. Thank you so much!

Response from Crown & PawOct 15, 2020

Thanks for the feedback, Ashley! Thanks for choosing Crown and Paw to create your pet's portrait.

Response from Crown & PawOct 15, 2020

Thanks for your kind words, Anna-Lena. Welcome to the Crown and Paw community!