Crown & PawReviews of crownandpaw.com

Response from Crown & PawOct 22, 2020

Thank you so much for your feedback, Michael! We're so happy you find our website very good! We appreciate your suggestion. We'll take note of this and we'll use your suggestion to further improve our products and services. Please do check your dashboard to see your order's progress and your artwork's preview! Thank you for choosing Crown and Paw and thank you so much for the wonderful stars!❤️👑🐾

Response from Crown & PawOct 22, 2020

Thank you so much for your feedback, Vicki! It is such a joy to know that you like our website. Please do check your dashboard to see your order's progress and your artwork's preview! Thank you for choosing Crown and Paw and thank you so much for the wonderful 5 stars!❤️👑🐾

Response from Crown & PawOct 22, 2020

Thank you so much for your feedback, Michelle! We are glad to know that you find the artwork great! We are sorry to hear that you had issues with the shipment updates. It seems that you did not receive our automated shipping notification email and we are so sorry about this. However, we are truly glad that you have received it and we hope the recipient loves it! Happy birthday to her! Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawOct 22, 2020

Hi Janelle, thank you so much for your feedback! We are extremely sorry to hear that your whole experience with us has not been very pleasant. Please know that excellent customer service is one of our top priorities and this is very concerning to us! We will take note of this and take this as an opportunity to improve the service that we offer to our customers. We really appreciate this and hope to serve you better in our future transactions. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawOct 21, 2020

Hi Kristin, We are truly sorry we made you feel that way. I checked your email and we have actually responded. Our reply has bounced back due to "email address cannot be found" and this is the reason why you have not received an email from us. We have sent a message on your other email that ends in @hotmail.com. We will be waiting for your response. Thank you!

Response from Crown & PawOct 22, 2020

Thank you so much for your feedback, Whitney! We truly appreciate the suggestion and we'll let the team know about this. Apologies though but right now we have designs that are available only in specific product types. Rest assured we will make use of your feedback to further improve our products and services. We really appreciate this and hope to serve you better in our future transactions. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawOct 22, 2020

Thank you so much for your feedback, Tabitha! We are so sorry you had issues with the search function. Thank you so much for letting us know. We are so sorry for your loss and we truly want to make this special for you! Thank you so much for trusting us with this! Please do check your dashboard to see your order's progress and your artwork's preview! Thank you for choosing Crown and Paw and thank you so much for the wonderful stars!❤️👑🐾

Response from Crown & PawOct 21, 2020

Hi, Glen. Thank you so much for your feedback. We are truly sorry that you received a damaged item, We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾