Crown & PawReviews of crownandpaw.com

Response from Crown & PawOct 26, 2020

Hi Roxanne, thank you so much for your feedback. We are sorry about this. Please know that in case you need any help even before placing your order, you can reach out to us through our Live Chat feature in our website, by sending us a direct message through our social media accounts and by sending an email to us @ [email protected]. There is also an option to leave a note on your order when you click on "View Cart" . We hope this information helps! I checked our records and it shows here that our customer support team is already assisting you with this request. We're glad you are working with us on this! Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawOct 26, 2020

We are so glad you had a pleasant experience with us, Joe! Thank you so much for your feedback! Do let us know if there's anything else that we can do to improve our products and services. Thank you for choosing Crown and Paw and thank you so much for the wonderful stars!❤️👑🐾

Response from Crown & PawOct 25, 2020

Hi there, thank you so much for your feedback. We are so sorry to hear this. I checked your order and it shows here that one of my colleagues has already assisted you in cancelling your order. It is sad that you needed to cancel your order. We do hope we'll be able to work with you in the future. Thank you for choosing Crown and Paw!❤️👑🐾

Response from Crown & PawOct 26, 2020

Hi Kristal, thank you so much for your feedback. We are so sorry if it seems that no one responded to your request to have the artwork revised. Please know that our customers are entitled to unlimited revisions. This means that in case you are not happy with the revisions, you may decline the artwork and request for further edits to be made. You can also reach out to our customer support team in case there are issues with the artwork. We are truly sorry about this. Rest assured we will make use of your feedback to further improve our products and services. We really appreciate this and hope to serve you better in our future transactions. Thank you for choosing Crown and Paw and thank you so much for the wonderful stars!❤️👑🐾

Response from Crown & PawOct 26, 2020

Thank you so much for your feedback, Cory! We're so happy you find our website awesome! We are so sorry but we do not offer previews before an order is placed. No worries as you can review and approve your artwork before it gets sent to print. Please do check your dashboard to see your order's progress and your artwork's preview! Thank you for choosing Crown and Paw and thank you so much for the wonderful 5 stars!❤️👑🐾

Response from Crown & PawOct 26, 2020

Thank you so much for your feedback, Vanessa! We're so happy you find our website user- friendly! We are so sorry about the filters. Rest assured we will make use of your feedback to further improve our products and services. We really appreciate this and hope to serve you better in our future transactions. Please do check your dashboard to see your order's progress and your artwork's preview! Thank you for choosing Crown and Paw and thank you so much for the wonderful 5 stars!❤️👑🐾

Response from Crown & PawOct 26, 2020

Thank you so much for your feedback, Wonder! We're so happy you find our website user- friendly! Apologies as we do not offer previews before an order is placed as these artworks are done by artists. Please do check your dashboard to see your order's progress and your artwork's preview! Thank you for choosing Crown and Paw and thank you so much for the wonderful stars!❤️👑🐾

Response from Crown & PawOct 26, 2020

We are so glad you like how this turned out, Brandon! Thank you so much for your feedback! Do let us know if there's anything else that we can do to improve our products and services. Thank you for choosing Crown and Paw and thank you so much for the wonderful stars!❤️👑🐾