Crown & PawCrown and Paw is a pet focused home decor brand that prints high quality custom pet art featuring your very own pet. Print your pet on a custom canvas in an authentic renaissance style portrait and give them pride of place in your home.
Crown & Paw (crownandpaw.com) has 18,887 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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lee Q.
I was promised a proof of the canvas within 10 days and have yet to receive it yet. My requests for a status update have gone unanswered. I am requesting you credit my card the full amount and have notified the credit card company to stop payment. Upon review I see your company has a bad rating on customer service.
P.
There is no phone number to contact, only email and I have sent multiple and no one is responding. It’s very frustrating since it’s a lot of money to spend
Tim H.
Not going to get product in a timely fashion. Not responding to my emails. Going to cancel credit card payment because I assume this is a scam website.
Rachel
I placed my order on December 4th. It says you will get a preview of your artwork to approve it within 3 to 5 days. It’s now December 23rd and I still haven’t even received a preview of my artwork. No idea when my order will arrive
Janet
So far good only for taking my money. You cannot trust any of the timelines sadly. No further progress in 3 weeks despite an email promising a preview of artwork 2 weeks ago. No response to email. Maybe my order will arrive in time for Xmas 2021.
chris
I have placed 3 different orders and have not heard a word about them, if they have been delivered or not the status hasn't changed, I have email the company on several occasions with no response the biggest issue is that I have received product before with no issues, but they have dropped the ball big time here.
Diane
Ordered one portrait on 11/30. Nothing said then it would take longer than stated production estimates. Took 2 weeks to get artist proof. Approved it immediately. It’s now 2 days before Christmas — never was printed and not shipped. Customer service does not get back to you, I emailed, Facebook messages, and submitted inquiries days ago. No phone number to call. I get that it is the holiday time, but why wasn’t I told back on 11/30 I wouldn’t have this in time for Christmas? This was supposed to be a gift. Really disappointed. Buyer beware. Don’t use them. They are advertising like crazy on social media, yet can’t fill the orders they already have.
Matt F.
I ordered my product over two weeks ago and haven't heard from this company about the artwork. I followed up with two emails yesterday checking on the status of my product, with no contact. This is the THIRD attempt at getting some type of information from a company that charged my $90.
