M S.
Fine with the following comments:-
Fine but would of like to have seen the photo in the confirmation documents. Also in Uk web site and value.

Crown and Paw is a pet focused home decor brand that prints high quality custom pet art featuring your very own pet. Print your pet on a custom canvas in an authentic renaissance style portrait and give them pride of place in your home.
Crown & Paw (crownandpaw.com) has 18,887 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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M S.
Fine but would of like to have seen the photo in the confirmation documents. Also in Uk web site and value.
Lance L.
I was happy with everything. But it never gave me the 10% off my first order. And I did not get an email with a 10% code. Otherwise great so far Lance Looper
Response from Crown & PawAug 2, 2020
Hello Lance. We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached at [email protected]. Thank you.
Stacey S.
It would be really helpful to be able to see a preview of the image with our pets picture to ensure it is what we want and that we have chosen a good picture. For the price it is quite expensive if a gamble if the picture doesn’t look right.
Response from Crown & PawAug 2, 2020
Hi Stacey, thank you so much for your honest feedback, and for that, we've learned the areas that we need to improve to better serve you in the future! If you have additional feedback, we can be reached at [email protected]. We truly appreciate it and looking forward to doing business with you again soon! Thank you.
Nicole B.
Its a super cute website i only wish we could preview the item after we upload the pics
Response from Crown & PawAug 2, 2020
Hi Nicole, thank you so much for your honest feedback, and for that, we've learned the areas that we need to improve to better serve you in the future! If you have additional feedback, we can be reached at [email protected]. We truly appreciate it and looking forward to doing business with you again soon! Thank you.
Jamie P.
To make it a better experiences you could offer a sample of what the canvas will look like so you know what you are getting.
Response from Crown & PawAug 2, 2020
Hi Jamie, thank you so much for your honest feedback, and for that, we've learned the areas that we need to improve to better serve you in the future! For additional feedback, we can be reached at [email protected]. We truly appreciate it and looking forward to doing business with you again soon! Thank you.
Code
it would be great to see a preview of the product. it's hard to spend that much money and not really know what you're getting.
Response from Crown & PawAug 2, 2020
Hi Code, thank you so much for your honest feedback, and for that, we've learned the areas that we need to improve to better serve you in the future! Please help us to improve by providing more information on your experience. We can be reached at [email protected]. We truly appreciate it and looking forward to doing business with you again soon! Thank you.
Letha M.
Being able to review a proof of the portrait prior to production and shipment would be extremely helpful. The customer service agent stated that it's because "Crown and Paw artists are 'too busy' to deal with proofs"; but in the long run, I think it would save your business resources if you knew a customer was satisfied with their product before using the initial materials and running the risk that you would then have to provide a replacement - costing you both additional materials and time. Overall, I just don't think emailing a proof to your customers would be a huge enough time sink to just not offer that option. If it is, charge $1 or something to request a proof.
Response from Crown & PawAug 2, 2020
Hi Letha, thank you so much for your honest feedback, and for that, we've learned the areas that we need to improve to better serve you in the future! Please help us to improve by providing more information on your experience. We can be reached at [email protected]. We truly appreciate it and looking forward to doing business with you again soon! Thank you.
Aubree R.
It was hard to download the images. It kept kicking me out of the order screen
Response from Crown & PawAug 2, 2020
Hi Aubree. Your review is very concerning to us. We would appreciate it if you would send us your order details via DM or email and one of our customer experience executives will get in contact with you about your recent experience.