Kathy D.
Very poor customer service and…
Very poor customer service and operations. Tried to get my money - cash-out £7, site shows £6.96 and I actually only get £6.92. Seems their website is showing things incorrectly. They charge an 'admin fee' to trandfer your earnings to PayPal - no other survey site I know of does this. Ongoing issue to chase up earnings redemptions - usually takes more than two weeks. Again, other sites can process these types of redemptions in 24 hours and sometimes almost instantly. No reasonn for it to take this long 08/06 - Response from Crowdology - more of the same from certain survey sites - if you earn too much they lock your account for 'quality reviews' and then close your account and take your money - especially when you complain publicly about their company.
Response from CrowdologyJun 8, 2023
Hi Kathy, Thank for you providing more information. The failed payment has been re-applied to your account. However due to your survey responses, returning an outcome of 'Quality Terminate' (which happens when your survey answers are not inline with your profile data) your account is currently being reviewed by a Quality team. Your account is now active again. Please ensure you update your profile data to ensure consistencies between profile and survey answers. Regards Caroline




