CREDO MobileReviews of credomobile.com

I signed up for credo early this year. For two months I struggled to hear calls. I notified company of my problem. After hours on the phone and many different people, I was told at first that our phones were defective and then that there was no credo coverage! So I was sold a service they could not provide. I am now battling with a collection company working to recover phone costs. They, of course, refused to take back phones as I had asked. If this is how a “progressive” company is run, I want no part of it.

Inexcuseable horrible customer service.

Scam and they didn't want refund money !!

Please avoid at all costs! If I could rate Credo at less than one star I certainly would. Any company that hides their customer service toll-free number has a problematic business model. I have been a Working Assets customer since 1996 and with Credo Moblie for going on 10 years now. Frankly they had service delivery problems in the 90's ( I was frequently sent coupons for free pints Ben & Jerry's Ice Cream) but nothing like now. Equipment failures, unseasoned customer service representatives and consistent inexplicable over charges without apology or explanation is my new normal. I am in hell; and done.

Where do I begin? From funding antifa to being literally the most expensive MVNO operating in the United States this is an all around horrible carrier to be with. They claim to be progressive yet the service is literally unaffordable unless you just have money burning a hole in your pocket at the end of every month, no senior or veteran discounts (though the latter is no surprise), no student discounts, they don't even make the donations optional or let you choose where your overpriced bill payments go, and worst of all you can't even BYOD you can only choose between iPhones and flagship Samsung devices so that's a huge barrier to entry right there.

Spent an hour on the phone setting up my account picking out phones and plan they did a hard pull on my credit (not sure why that was necessary) which was approved. They took my down payment and told me the phones would be delivered in two days. We never heard from them again no phones no call nothing. I called them the next week and they couldn’t find my account although I had an order number which apparently means nothing. After another half hour the best they could come up with was that my account was rejected for “reason other than credit” and could give me no further information. It was a total waste of my time I just hope they credit my down payment back.

Not liking that in the beginning of the paragraph of your flyer.You had to blame Trump and the Republicans

RUN LIKE THE WIND. For the amount of $$ they take you for every month, you can make a $50.00 contribution to the charity of your choice without blinking. Rates are astronomical - we switched to another plan and cut our cell phone bill in 1/2. Donate on your own. They were recommended by 2-3 friends. Sorriest mistake I made.