Credit GenieImprove your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Credit Genie (creditgenie.com) has 821 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Investments & Wealth · Wilmington, Delaware
Excellent
Investments & Wealth · Dover, Delaware
Excellent
Investments & Wealth · Wilmington, Delaware
Excellent
Investments & Wealth · Dover, Delaware
Excellent
821 approved reviews, newest moderated first
Michael J.
Very helpful
Response from Credit GenieApr 4, 2024
Thank you for sharing your feedback with us. We're glad to hear that you found our app enjoyable to use. We strive to provide a seamless and user-friendly experience at Credit Genie. If you have any further questions or need assistance with the app, please don't hesitate to reach out to us. We're here to help ensure your continued satisfaction. Warm regards, Credit Genie Customer Support
Maria B.
I did sign up for credit genie. Got two advances and now I don’t qualify when nothing has changed…..
Response from Credit GenieApr 16, 2024
We deeply regret that you have been denied and understand how frustrating this experience can be. Your satisfaction and understanding are of utmost importance to us. We encourage you to explore our Frequently Asked Questions (FAQ) website to gain further insight into our qualification criteria and processes. There, you will find comprehensive information about our practices, including detailed explanations of how we determine eligibility. You can access our FAQ website through the following link: https://www.creditgenie.com/frequently-asked-questions. We hope that this resource will provide clarity and address any concerns you may have regarding your eligibility. Thank you for considering Credit Genie, and please do not hesitate to reach out if you have any further questions or require assistance. Credit Genie Support
Bridgit S.
I, DIDN'T SIGN UP FOR CREDIT GENIE,AND THEY ARE STEALING MY MONEY FROM MY ACCOUNT,FIVE DOLLARS A MONTH FOR THE PAST THREE MONTHS,YOU REACH ANYBODY TO CANCEL,NOT EVEN ON THE APP, CREDIT GENIE IS A SCAM 😕😕, I'M GOING TO REPORT THEM TO BBB, I HAVE TO CANCEL MY BANK CARD, BECAUSE IF I DON'T THEY WILL STILL KEEP TAKING MONEY FROM MY ACCOUNT
Response from Credit GenieApr 16, 2024
We are sorry to hear about your experience. It sounds very frustrating and concerning. Your financial security is of utmost importance. We want to solve your concern and apologize for any inconvenience we may have caused. At Credit Genie, we take allegations of fraud very seriously and do not condone any unauthorized access to individuals' banking information or the unlawful use of personal data. We have strict security protocols in place to protect our customers' privacy and sensitive information. Any instances of fraudulent activity are thoroughly investigated, and appropriate actions are taken to address them. We have located an account and a history with our company. We want to solve this issue and encourage you to submit a request through our official customer service channel. Please submit an official request through our secure channel using this link: https://creditgenie.zendesk.com/hc/en-us/requests/new. Thank you for commenting and reporting your issue. Credit Genie Support
Jeremy
Hi everyone, Like all of you I have been hit with the $4.99 deal taken out of my account. I actually have received multiple $100 advances with absolutely no problem. All the sudden they will not approve me and of course, no explanation. Upon further investigation I have to still pay $4.99 either way. Nope so I solved this issue if you are having it, if not you will be. Oh your welcome. small print says as long as account is linked you will pay $4.99 a month 1. Go into your the settings after logging in 2. Under Bank Account delete any account you have linked. 3. Enjoy your extra $4.99 a month back in your wallet. Optional: Go live a little and try to win t a slot machine or something.
Response from Credit GenieApr 16, 2024
We're sorry to hear that you're dissatisfied with our $4.99 monthly fee. We understand that fees are an essential consideration for our customers, and we sincerely apologize for any frustration this may have caused. We strive to be transparent about our pricing and the value we provide in return for our fees. Our aim is always to offer competitive rates while maintaining the quality of our services. We appreciate your feedback and take it seriously as we continuously review and improve our offerings. Credit Genie Support
KimS
Im reporting to FTC. Why should I keep paying you when I can't get a loan. I'm not going to give you free money. I'm reporting to every government entity for this scam.
Francis J.
Total crooks! I never requested a cash advance. This company continuously keep attempting to take funds out my account. They also takes $4.99 out my account. I filed a complaint and can't talk to a live person on the phone.
KC
Could not get an advance to save my life. Scammers.
Theresa W.
So I got approved for A small Advance.When in the beginning they say $200 it was not even half of that.Then they link it to old debit card.Then I link new debit card.And all money goes away.Ive called fake numbers no reply.Ive text fake emails and no reply.If they think they are getting money from my account for nothing given to me they are dead wrong.this is a messed up app