Credit GenieReviews of creditgenie.com

I have used this app once for a boost then got rid of it. I didn't even sign up for the membership but they keep taking money out of my bank account or try to. They have already took out $9.99 twice and when I got done writing this review I get a notice they are trying to take money out of my account!! I have tried to go back on the app to erase my information especially my bank information but it won't let me sign in to do that. I have talked with customer service they claim I owe a outstanding balance which is total BS!! I have wrote back with no response of why they keep taking money out of my account. They need to stop messing with my bank account I do not recommend this app at all. I work in customer service, the difference between them and me that I'm honest and don't feed people a bunch of bullshit!! So watch your bank accounts!!

Worst worst worst app EVER!! I downloaded it and as I was waiting for my “cash boost” my account got permanently blocked for no damn reason. Like I had just opened this damn account and had just started it and they permanently blocked my account and when I tried to talk to a support member I couldn’t even do that. What a joke! It was just a horrible experience and I would not suggest this app to ANYONE! This app or Tilt or klover. Theyre all crappy cash advance apps. Now Cleo and Dave and Grant, those ones are really great Especially Cleo!

I love them!! They helped a lot and when a few things in my life didn't go as planned they helped me with that as well, so I recommend them highly, they're pretty awesome! Such amazing customer service 🥰 Thank you Credit Genie!

I've been locked out of my account for 6 months I have emailed and emailed to try and get the help log it in they will not help me and they've also been rude

The customer service that I was provided you guys said that you guys would do something within 24 hours and unfortunately that did not happen. I had to log mini tickets and to get a response from your customer service staff when they finally got back to me they got back to me with incorrect information. I had to re-explain the situation three or four times and even after the explanation there was no resolved in the matter the issue that I was concerned about still happened and things were pulled out of my account. I believe your company needs to reevaluate the people that are representing your customer service because they are not fulfilling what your statements are saying that you guys will do honoring what you say is what makes your company strong, and unfortunately, the way that things were done and handled with poor communication just tells me that there should not be any business done with this company company should not only focus on getting money from the customers, but also helping them to avoid issues that are started from your company in the first place what I’ve tell anyone to use the services. I absolutely would not if this is the way that’s a company behaves without helping their consumers.

I have had nothing but great experience. Whenever I need to contact costumer care they are responsive and reliable.

Very happy that I get cash when I need it. Wish it could be alittle more.

The app is unstable. It is always failing