Create Neon Reviews | Read Customer Reviews of createneon.com

Create NeonReviews of createneon.com

4.5378 reviews
Print & Graphic Design
1968 S. Coast Hwy #5024 Laguna Beach, California, California

Call Directions Website

Create Neon

About Create Neon

At Create Neon, we’re on a mission to light up brands and transform the way businesses show up to the world with our custom LED neon and illuminated business signs. We believe signage should do more than simply display a name or logo it should make a lasting impression, tell your brand story, and attract the right customers.We specialize in a full range of illuminated signage, including channel letter signs, backlit signs, front-lit signs, lightbox signs, and custom LED neon signs all designed to capture attention and reflect the unique personality of every business.Whether you’re looking to elevate your storefront, office, or restaurant, or add a personalized glow to your home, wedding, bar, birthday, or special event, Create Neon creates signage that stands out. We turn ideas from business logos and slogans to family names, event themes, or even favorite gaming designs into stunning illuminated pieces that add personality, atmosphere, and lasting impact wherever they’re displayed.We work closely with our customers from concept and design to production and delivery, providing expert guidance and installation support to ensure the final result perfectly represents your brand.With customers across the USA, UK, and Australia, Create Neon is trusted for high-quality craftsmanship, reliable service, and fast international delivery.

Create Neon (createneon.com) has 378 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: createneon.com
Website: createneon.com
Category: Print & Graphic Design
Location: California, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 18% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Print & Graphic Design, California

Create Neon reviews

378 approved reviews, newest moderated first

Ashley B.
Oct 12, 2024
Business logo was perfect!
The final product was very high quality and reflected my business logo very well. I was so excited to get it mounted!
Report
Jenny
Oct 8, 2024
Loved the sign
Loved the sign! Ayesha helped us through the experience!!! Thank you!
Report
Yaaruin Consulting, L.
Oct 5, 2024
Terrible Misprint, Refused to Refund. Will Never Order from Them Again.
Item wasn't even printed correctly, I paid over $100 for the two week shipping to accelerate it. They printed it horribly wrong, like not even close to centered (which was the option I approved and we had consistently worked towards). It was then too late for the initial reason I ordered it, but they refused to refund me, insisting on reprinting it even though it would literally cost the less to return it and the item was too late.
Response from Create NeonNov 2, 2024
We’re sorry to hear you were disappointed with your order. We understand how important the timing was for you, which is why we immediately offered a free remake of your sign so you could keep the original. Additionally, we processed a full refund as an added gesture to make things right. Customer satisfaction is our priority, and we apologize for any inconvenience this may have caused. Please reach out if there’s anything further we can do for you. Thank you,
Report
Michael M.
Oct 5, 2024
Great product
Great product. Great customer service. Fast delivery. Super price. A+++ Would HIGHLY recommend and WILL order from again. Cheers to all!
Report
Elizabeth H.
Oct 4, 2024
Highly recommend
Highly recommend! I uploaded a company logo for a preliminary quote, and after I gave some feedback on the initial mock-up… OMG the final design was so much cooler than I ever would have come up with on my own. Very talented people! Thank you for the collaboration!! Oh and I plugged in the custom light within 2 weeks of my initial outreach. Amazing.
Report
Brad D.
Sep 10, 2024
sighn has half neon gone within 72hrs…
sighn has half neon gone within 72hrs install
Report
Miguel A.
Sep 10, 2024
Representative Ayesha was pleasant and…
Representative Ayesha was pleasant and professional.. a mistake was made and she corrected without a problem.
Report
Isaac K.
Sep 9, 2024
Total Customer Service Failure: 56 Days with No Resolution
This has been the most disappointing experience. We ordered a neon sign in Teal and received Green instead. While the product's quality and delivery speed were good, Create Neon's complete failure in customer service ruined what could've been a great experience. After receiving the wrong item, I immediately contacted the vendor to correct it. I followed up four more times over 39 days—via text and email—with zero response. When they finally replied, they promised to 'look into it,' but 17 days and two more follow-ups later, nothing. Complete silence. The worst part? This was totally avoidable. We were more than happy to work with them to resolve the situation amicably. Despite an otherwise great product, Create Neon's negligence and lack of professionalism after 56 days without any attempt to resolution is alarming. If they send you the wrong product, expect to be stuck with it and a $400+ bill. Steer clear—there are much better options for your signage needs.
Report