Cracker BarrelReviews of crackerbarrel.com

My Wife and I stopped in the Davenport Iowa store to eat Dinner on the way home from Iowa City Hospital. We ordered our meal and when our waitress delivered our meal, we asked about our biscuits or bread. We were told the biscuits came in on the route truck and were hard , she would bring them to our table but told us we wouldn't be happy. No offering to supply something in their place. Side of green beans were just pieces and stems from the bottom of the pot. Not happy about the food. There are to many other places in Davenport Iowa to dine and spend your money. Beware!

The chefs really know what they are cooking, maple chicken with bacon was heavenly with quality chicken

Flag Staff: Many things. Service very slow and waitress made multiple trips for basic utensils. Food below average. Biscuits and gravy far from good-gravy had no flavor. I have no interest in visiting cracker barrel again.And how do you spread frozen butter on biscuits ?

We were hungry and had never tried Cracker Barrel for breakfast. Glory was our waitress and "T" was the manager. The service was great. My brother had the best Pancakes we ever ate...out, they had a special and I also tasted the pancakes and they were great. I think that Glory and "T" were very attentive, helpful and made our visit more fun and enjoyable. Thank you ladies, this was in Reno, NV 07/08/2024. Robin

The customer service is fine….always enjoy the quick browse of store and paying at the table prevents the line at register. The reason I rarely choose Cracker Barrel is food quality. Nothing taste like it did a few years ago. How do you ruin homestyle chicken? It used to be the best meal….chicken wasn’t edible. Sides are cheap quality (better quality with my frozen veggies at home). Fried okra just a low budget quality. The cornbread was grainy and not fit to consume. The steak fries were warm, not fresh. You have sacrificed food taste and quality to keep prices lower. Reduce your menu…return to great quality food that made you famous. You need to put as much energy into your cooking as you your store. I will not stop for any meal again at CB except for breakfast…fortunately, you can’t mess that one up.

Travelling to Florida, stopped in to a Barrel. In short, was served glass in my salad which I happened to swallow. Wrote Cracker Barrel and they were kind enough not to accept any responsibility, tried to keep me happy with a tokan gift card. No representative followed up if I was ok, no one followed up when I wrote I was not happy with their settlement of this matter. Cracker Barrel decided to ignore me and hope I go away.

One cashier when we got in line. Waited 20min until a second cashier shows up. We were next in line to be checked out, but the second cashier skipped us and helped the folks behind us (UNACCEPTABLE). The second cashier should have started with the next person in line, which was us. We complained to her that she was wrong, but she insisted she was right and there wasn't a problem. We called for the manager, but he was unsure how to handle the issue at first. After a few minute discussion with the manager, he agreed she was wrong and apologized. Cracker Barrel-you are HORRIBLE.

Fast service. Excellent food. Great prices. All employees really nice. Go to Holyoke Cracker Barrel. Will not be disappointed. Tender and moist chicken and home-made meatloaf.