Cracker BarrelReviews of crackerbarrel.com

My husband wanted to go for his birthday. We drove 30 miles from West Kendall to the one in Florida City. First time we didn’t have to wait. Server was great. Food not so much. I go for the hash brown casserole and chicken and dumplings. Sad state when hash brown casserole, so dissatisfied and disappointed, was flat cold hashbrowns. No casserole about it. The chicken and dumplings no better. More little dumplings than chicken. Tiny pieces of chicken. Very salty dish too. I remember large square dumplings and soft tender chicken. Oh, and the salt shaker didn’t work. I opened it to find wet clumped salt. We were informed they stopped putting rice in the salt. After my complaint, which apparently was not the first, has resulted in a management decision to start adding rice to the salt shakers. Duh! To add insult the bathrooms were disgusting. Makes you wonder what the kitchen is like. No manager no nothing. Server was great though.

My family were at a retreat at Tanglewood, TX. We went to eat at the Cracker Barrel in Sherman, TX. The food and service were fine. My question: Why were the two stalls in the ladies' room so tight, I had to stand on the toilet to close the door? I am averaged sized. A plus size woman would have had to leave the stall opened to use it, please get this fixed

Your service sucks the server just walking around no service ,We waited for27miutes only had a menu no one waited on us I ask if there was a server was told would they let someone check waited longer, Heip was in the kitchen talking they know we did not get served it was not that there was no help they just did not care, It was not busy, I talked to Mgr, all he said was he was sorry he would talk to them, I SAID we would not be back this is not the only time I will not be BACK happened Judie Johnson

Ordered for pickup at South Portland Maine location. I can’t even put into words as to how terrible it was.. Waited 25 mins over the time for pickup before going in. Wasn’t ready, or so they said . When we got the order and left the area The food was stone cold . Old and just nasty . What a complete failure of representing a long standing restaurant I wouldn’t even consider giving this to a dog . This food was so bad. We threw it out !!!!!!!!! We wanted a warm well rounded meal and was so disappointed! Cracker Barrel I know you can do better !! Won’t be back ….

HORRRIBLE! I got my food delivered and it looks like someone ate it! I’m so upset on top of that I paid over 50 dollars!

Went to Cracker Barrel in Lindale Texas for breakfast. Wanted an omelette. Didn’t see it in the menu (although eggs (cooked to desired style) bacon, sausage, etc were on menu. Asked waitress about getting an omelette…she said they don’t do them. I asked can one be made…she said no (I confirmed this at register). This is the first time ever a restaurant has refused an off menu order when they have all the ingredients. My last time at Cracker Barrel..and no wonder they have been struggling…poor customer experience. Order what is on menu..we don’t make exceptions!!?

We had the worst experience in Cracker Barrel in Dry ridge Ky. No wait got right in was the only thing good about it. We waited one hour and twenty minutes. When we got the food was all cold. Ask to see manager she came out and had the worst attitude. She was like I heard it took a little while for your food with these grin on her face. we should have just walk out . This was the closest place to eat before going to the Ark. I suggest going to the Ark to eat . We will never be back

Went to Cracker Barrel today, Thursday, August 29 in Watertown for their special at 3:45 this afternoon and after placing our order was told that they didn’t have any of the special so I am very aggravated and annoyed. I don’t know if I will ever go back.