Cracker BarrelReviews of crackerbarrel.com

Great service and wait staff. Absolutely the best! Wonderful thoughtful and kind genuinely honest girls. I have two quick observations. 1. The corn muffins are hard as a rock here in Independence, MO. They’re not muffins so much as they are what we used to call on the ranch/farm corn dodgers. Horrible little rock hard bullets meant not to be enjoyed but to sustain life. Or use as an improvised weapon. 2. The wonderful idea and taste of the apple cobbler is quickly ruined in the first few bites. Who the hairy heck doesn’t peel their apples in a cobbler or pie. What is CB thinking? Slimy undigestible apple skin. Unbelievable. My menu was old, worn out and dirty. Torn badly and falling apart. Pity the poor girls who like their job and CB but are embarrassed by upper, basically useless tight fisted, wrong headed management, probably never have set foot in one of their restaurants or they’d see the bad issues and waste going on. It’s been failing for years. Just stand there and watch it burn. Very un-American. All their talk about revamping and changing the business and blah blah blah blah blah blah blah blah blah. They need to update the decor a little and get some new furniture. Get rid of half the crap inside the front door and take a look at the food, take a real hard look at it and make it better. Make it fresh. That’s what driving their businesses away. Get rid of all that old Americana garbage that is hanging on the wall and laying around there, that theme has been overdone for thirty-five years. ITS THE FOOD QUALITY AND FRESHNESS STUPID! Go eat in one Mr CEO. Doesn’t take a PhD from MIT to figure out what’s wrong and better yet how to fix it and save this wonderful iconic brand or continue to watch it slowly go down the loo. The choice is yours. Bryan O Traveling Construction Superintendent

I ordered the family meal for my daughter on 7/25/2024 at the Bremen, GA store. Overall, the meal was good except for the green beans. I had actually requested pinto beans instead. My daughter told me that the green beans had a strong taste of cigarette smoke and they couldn't eat them. Since the dining room is smoke free, shouldn't the kitchen also be smoke free?

I have always loved Cracker Barrel's food but for the last three or four months the location in Matthews North Carolina has been unacceptable. It takes 15 minutes for someone to come over and take your order when they're not even busy. The food is always cold and Lord forbid if you get in order to go check it before you leave because it's never right. I've spoke to management on many occasions that they would straighten this out or see to it. Nothing has changed. I ordered the Grandma's sampler the pancakes were cold so what that the butter would not melt. The scrambled eggs, one piece of bacon and sausage and hash brown casserole was thrown on the plate like slop.

I was a happy customer until the last time I went into Cracker Barrel on 6643 Transit Rd., I-90 & SR 78, Williamsville, NY, 14221-7212 a few years back. A customer at another table was talking so loud I had to shout (like shout it out) my order to be heard. When my order arrived the fruit looked funny? The person I was with kept telling me to eat it... I later got very sick from eating it, so I'll NEVER return!! I hope they don't mind a real good tipper NOT coming back? The cashier always smiled when I paid for the meal when she seen the tip!

Eggs overcooked, burnt bacon and cold pancakes....often!

They changed the recipe for the meatloaf. It is a cheap version. They did this one other time and lost business. Since this is the only thing that order... I will not be back.

We stopped at a few crackle barrels on our way to Florida. Every one we stopped at the food was nasty. It seems they are going down hill. This last one took the cake. The food tasted as they never cleaned the grill between foods. I’m sad because I always looked forward to eating there. I guess from now on, I’ll just shop in the store and skip the food. I will say the staff is always pleasant.

Waited 2 hrs. Finally served most food cold. Ordered eggs over easy got 2 broken yolks & cold, sent back got same food of course refused. Child was with me got charged for her milk, when menu said drink included. Terrible Place would not recommend! Oh 1st high chair only had 1 strap.