Carla L.
I have been a customer for 20 years
I have been a customer for 20 years. Never disappointed in the Service and response time. Just had an upgrade and it went smooth. Love being a customer. Will always refer friends.
There’s something special about neighbors serving neighbors. At Crime Prevention Security Systems and Custom Home Entertainment, we live, shop and raise families in the communities we serve. Our mission is to revolutionize how communities are protected and connected through intelligent security and automation solutions.
Crime Prevention Security Systems (cpss.net) has 451 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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451 approved reviews, newest moderated first
Carla L.
I have been a customer for 20 years. Never disappointed in the Service and response time. Just had an upgrade and it went smooth. Love being a customer. Will always refer friends.
Gene
They did what they said they would do
Hank
Knowledgeable and experienced. Installation done expertly. Interface with Alarm.com is a very good system.
John
Amazing customer education. And service, they are a 100% Family owned company and hold pride in that. They will walk you through every process and even help you download your program to help you manage it remotely and take the time to teach you how to operate it remotely. 100% support their system. John 100
customer
Professional, excellent job.
Frank
Took the company weeks to schedule an appointment afer my construction was completed. The sales person cam in to sell all the ancillary products and when we told them that we just wanted the system we contracted for, he said he would set the appointment up. They scheduled an installation appointment but the service tech never showed up. When we finally got scheduled for activation, the system was trimmed out using an old battery which immediately began to send failed battery signals to the central station. It took 5 days to finally get the battery properly installed. The system works fine, but the problems in getting the service set up, the appointments met and the system activated were very questionable.
Carolyn R.
The technician Sam Hill was very thorough & pleasant.
customer
Professional, thorough, and timely. Verybappt with their service!