SuzyQ
Tried to return an item NOT as…
Tried to return an item NOT as pictured, and NOT as advertised. Was offered 20% refund. I declined, and told them I wanted a full refund. Again, they offered 20%. Told them I would reach out to BBB and PayPal... was then told they would issue a full refund, but I must pay to send it to address in Hong Kong! My package was sent to me from California. PayPal intervened. The company then said they would refund my money if I paid to send it to an address in Vietnam! I refused. PayPal ruled in my favor, when they saw the photo of the California postmark on the package I received. False, cheap, horrible product, and three different company addresses in three different countries! Hmmm.... something definitely wrong here. Thank you PayPal for helping! 😊



