Cozy EarthReviews of cozyearth.com

I have been a Cozy Earth customer for many years. When I ordered my very first pair of pajamas I did so with the thought that there was no way pajamas could be as amazing as people claimed these were. I was totally wrong. From the first time I tried them on I was a believer. I honestly threw away every other pair of pajamas I owned. I watched for coupons and slowly filled up my drawer with only these. I was skeptical about the 10 year warranty that comes with them, until I needed to use it. A couple years ago I noticed a small hole in the sleeve of one of my tops. I remembered the warranty and decided to reach out. I was asked to send a picture of the hole and a picture of the tag of my pajamas which I did. My concern was addressed quickly and kindly. My new replacement top came within a few days. If I wasn't a fan of this company before that experience sealed the deal for me. Sure the pajamas might be a little more expensive than something I could buy in a store but I promise you a store wasn't replacing something that I had lovingly used for 2 years. We are blessed to have frequent sleepovers with several of our grandbabies and each one of them loves to snuggle with me in my "cozy" pajamas. My oldest granddaughter has been waiting for years to be big enough to have her own "cozy" jams. This last Christmas she was finally big enough to surprise her with a pair. She was so excited when she opened them. She put them on immediately and couldn't stop talking about them. I was visiting her the other day and noticed that she had a small hole in her pants. She was devastated about it. I took a picture of the hole and of the tag and reached out to the company. Just like the other time the support I received was amazing. Hannah responded quickly and told me that my claim was being handled and that a replacement was being sent right away. Maybe one time of good customer service was a lucky fluke but twice, this is just great customer service. I can't wait to hand my granddaughter her new pair of bottoms. I'm sure there will be lots of excitement! Not only did this recent experience convince me further that these are the only pajamas for me, I know that my granddaughter will be a customer for life as well. My almost 8 year old can't wait until she is big enough for her first pair. Thank you Cozy Earth!

I reached out to Cozy earth as a new mom who made a mistake on my order 5 days postpartum but didn’t realize this until much later. Customer service was very quick to respond with such a kind and thorough response and even though I was out of their window for return/exchange they worked with me to find a solution. I am so grateful they took the time and treated me like a human. 10/10 customer service. Also I absolutely love their sheets, they’re very soft and luxurious and also easy to clean especially as a mom with a newborn baby in bed, no stains so far have stayed on the sheets! I can’t wait to order more products from them, I’ve been eying their blankets. Would highly recommend!!

Excellent customer service! Lorenzo was stellar!

The quality of each and every product is phenomenal!! I have purchased pillows, sheets, socks, and a plethora of lounge wear and pajamas. I love my bamboo lounge wear so much that I purchased a set for my two daughters and my two daughter in laws for mother's day. They now love everything Cozy Earth!!

I have ordered all the leisure wear, 3 robes and now the skincare and I love it all. I love the Founder’s story about how it was started and the quality of their products is top tier. I wear them all the time. The customer service is always professional and caring, and the fact I’ve been in customer service management, so I have a pretty high bar. I’m a loyal customer for life.

These are the most fabulous sheets we have ever had. My husband really doesn't pay much attention to bedding; however, he has told me numerous times how much he loves these sheets! Warning: it is really difficult to get out of bed in the morning, due to the comfort of these sheets. We have been using them for a month, and I just ordered a second set for rotation.

I’ve had great service with Cozy Earth. They respond promptly to any concerns. And the bamboo products are fabulous. Clothing, pajamas, sheets, bedding are all wonderful.

Love Cozy Earth PJ’s and Customer Service! I was gifted the Bamboo Stretch-Knit Pajama set a few years ago. I just ordered another set (and the Kimono Robe). The Customer Service / Support Team fixed a problem with my order quickly and communicated the fix promptly. Love the product and appreciate the Customer Service/ Support Team fixed