Cozy EarthCozy Earth is listed under Decoration & Interior.
Cozy Earth (cozyearth.com) has 2,388 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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JD L.
I absolutely love Cozy Earth products, our whole family and relatives uses them! Love how easy the warranty process especially with Sara's help. She is efficient and really took care of everything. I'd definitely recommend looking for Sara if you need help. XX
Response from Cozy EarthSep 18, 2026
Hi JD, thanks for leaving this review. Glad our team was able to get you taken care of and we'll be sure to pass the feedback over. We appreciate you!
Bries
Response from Customer Service was prompt and they resolved my query about my account.
Response from Cozy EarthSep 18, 2026
Hi Bries, thanks for leaving this review! We are glad our team was able to get you taken care of. We appreciate you!
Tracy F.
I had a question about an item in my order. I received a response in minutes that answered my concern. Their products and customer service are top notch.
Response from Cozy EarthSep 18, 2026
Hi Tracy! Thanks for leaving this review. So glad our team is helping you out quickly and effectively. We appreciate you!
Tammy
There customer service is outstanding and the warranty on there sheets is the best. They will honor the warranty years after your purchase. Hard to find a better company these days. Buy the products from them, you won’t be disappointed.
Response from Cozy EarthSep 9, 2026
Hi Tammy! Thanks for leaving this review and glad our team could help you out. We appreciate you!
B W.
Customer service was great. When an item arrived damaged, they gave me the option to submit a warranty claim to have the item replaced, at no additional cost.
Response from Cozy EarthSep 9, 2026
Hi there! Thanks for leaving this review. We are glad that our team got you taken care of. We appreciate you!
Nana
Excellent customer service with fast response to my email. They address, my problem, and my concerns promptly. I’ve purchased many items from Cozy Earth. I love their products.❤️ and their customer service is top-notch.
Response from Cozy EarthSep 9, 2026
Hi Nana, thanks for leaving this review. So happy that our team was able to get you taken care of. We appreciate you!
Mitzie S.
We love our Cozy Earth sheets. We have had them since 2019. We noticed a rip near the tag at the bottom of the flat sheet this morning. I called and within 5 minutes they had me upload a picture of the tag and tear, and after a couple more minutes I received a text with an order number and confirmation that my new flat sheet would be sent. This type of customer service is what keeps us going back to Cozy Earth. I believe you get what you pay for, and with this company I truly believe you get more! Best sheets ever along with the best customer service - wouldn’t go anywhere else.
Response from Cozy EarthSep 9, 2026
Hi Mitzie, thanks for leaving this review. Sorry you had issues, but glad we were able to get those replacements out. We appreciate you!
Jamie
First of all, I absolutely LOVE these sheets! We plan on buying 2 more sets. My son wants one and we want to add them to our guest room, as well. We had a tear, at the seam of the fitted sheet, and when I notified Cozy Earth, they immediately responded and got a replacement sent out to me! I honestly can’t believe how great their customer service is! It confirmed that I WILL make my other 2 purchases, because I appreciate great customer service!
Response from Cozy EarthSep 9, 2026
Hi Jamie, thanks for leaving this review! Hope we can be everywhere in your home. We appreciate you!
