Deb D.
Revised review/White Pjs didn't hold up
I purchased a ton of their products (sheets, comforter, clothes) and for the most part am happy. They're super soft. However, the white pajamas didn't hold up. Although washed in cold water and a super mild soap, they are beyond dingy w/a gray hue. They look awful! The claim was denied. I posted a review on the website but apparently any negative reviews get deleted. Shocker, lol! My fitted sheet substantially shrunk. Cozy Earth came thru 5 stars. They approved the claim, sent a replacement and an additional item for the inconvenience. Back to loving the brand! lol
Response from Cozy EarthNov 23, 2022
Hi there! We are very sorry to hear about this! We want to make things right. I will be reaching out to make sure you are taken care of!